Location: New York,NY, USA
Job DescriptionAssociate, Business OperationsLocation: New York, NY; Santa Clara, CAThe Culture: At Chegg, we put students first by enhancing their educational outcomes and ensuring they learn more efficiently and affordably. Our supportive work environment values innovation, transparency, and work-life balance, allowing employees to bring their whole selves to work and thrive together. We celebrate and encourage leadership at all levels of the organization, fostering a culture where everyone can contribute and grow.Role: As a Business Operations Associate, you will play a key role in developing insights and recommendations for Chegg's Learning Services group. You will work with functional leaders to drive business performance and manage operational levers. You will be responsible for analyzing data, identifying gaps and opportunities, and crafting narratives to drive business decisions and power growth.Responsibilities and Requirements: Individuals will be responsible for meeting the criteria as described below. Individuals should provide examples of their ability to meet the expectations of the role, demonstrating a proven track record of capability.Analyze market trends, customer data, and business operations to identify gaps and opportunitiesResearch new customer segments, product categories, and content areasDevelop business cases for new growth opportunities, including rigorous business & financial modelingContribute to strategy and execution within the Learning Services portfolioDevelop relationships with decision-makers across the organizationCollaborate with Product, Analytics, Marketing and Consumer Insights teams to generate actionable insights and drive their executionPresent insights and strategic recommendations to the executive teamRequired Qualifications and Skills: All individuals should hold the following qualifications, or have equivalent experience, as applicable. All individuals should be able to provide examples of the indicated skills and competencies.Minimum of 2-4+ years of experience in management consulting, business operations, corporate strategy, or equivalent experience in a technology/media companyOperational and/or strategic experience, preferably at a fast-growing companyDemonstrated ability to drive business insights and operational improvement in a collaborative, cross-functional environmentHighly analytical, strategic, and creative thinker with strong business judgmentStrong communication and interpersonal skills to build relationships, influence stakeholders, and inspire othersExperience in communicating and interacting across an organization to share, inform, improve and maintain an open dialoguePassion for improving people's lives through educationThe pay range for this position is $85,372 to $158,548. The actual pay will vary based on geographic location, job requirements, professional experience, and other factors. In addition, Chegg offers acomprehensive benefits plan for eligible employees, including medical, dental, vision, life and supplemental life insurance, short-and long-term disability, mental health support, parental leave,paid time off, volunteer time off, paid holidays, 401(k) with matchingcontributions, Flexible Spending Account (FSA) and Health Savings Account (H.S.A.)options, an Employee Stock Purchase Plan, an Employee Referral Program, Tuition Reimbursement, and other benefits found at: do we exist?Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we've expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.Video ShortsLife at Chegg: Great Place to Work!: Corporate Career Page: India: Israel: (a Chegg Online Learning Service): out our culture and benefits! is an equal opportunity employerMinimum Salary: 85372.00 Maximum Salary: 158548.00 Salary Unit: Yearly