Location: New York,NY, USA
About the job Associate Data Analyst (Remote) Job Description At Arkestro, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Overview of Job Function: The Associate Data Analyst is assigned to the Intelligent Virtual Assistant (IVA) division, within the Arkestro Intelligent Self-Service department. The associate data analyst may be assigned IVA continuous improvement and/or internal projects. The role analyzes natural language and prioritize analysis results using an evidence-based approach. They also work with other analysts, project managers, engineering teams, and customer subject matter experts to shape business objectives based on their analysis. All recommendations will be approved by other analysts and their project team prior to being presented to any customers. The analyst possesses innate problem-solving skills with a drive to align business objectives with data analysis findings. The analyst will use both established and creative techniques when analyzing user data, and in preparing presentation materials, to be reviewed internally with the project team. Analysis is performed using the Arkestro suite of analysis tools as well as other application suites, such as Microsoft Office, with a focus on Excel. Principal Duties and Essential Responsibilities: