Associate Director, Academic Advising
: Job Details :

ArtCenter College of Design is searching for an experienced Associate Director, Academic Advising to join our team. The salary range for this position: $70,000.00 - 75,000.00 per year.Finalsalary is based on education, experience, skills relevant to therole, and internal equity.About ArtCenterFoundedin 1930 and located in Pasadena, California, ArtCenter College of Design is a globalleader in art and design education and has had an international reputation forits rigorous, transdisciplinary curriculum, faculty of professionals, strongties to industry, and commitment to socially responsible design. ArtCenter is aprivate nonprofit fully accredited by the WASC Senior College and UniversityCommission (WSCUC). Every positionat ArtCenter plays an important part in carrying out the values, goals,strategic vision, and mission of the College. This includes diversity,equity, inclusion, access, belonging (DEIAB) and culture.Reporting to the Vice President, Enrollment Services and Registrar, the Associate Director will assist in overseeing the vision and management of undergraduate advising services provided by the Advising and Academic Success office. In line with the college's mission to support student success, the incumbent oversees a team of academic advisors who proactively engage with undergraduate students and academic leadership across 14 educational departments. The position will play a critical role in the retention, progression, and graduation of our students. The Advising and Academic Success office is committed to a community of excellence, seeking team members whose work incorporates a global perspective and a demonstrated commitment to issues of diversity, equity, and inclusion in higher education.This is a full-time position. Normal business hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. or as defined by the department. The position is eligible for flexible scheduling and can be performed on-site, hybrid in-region, with at least three days in the office or may be required as a condition of employment. The demands of this work may include weekends or evenings. The college reserves the right to modify schedules as needed to meet the business needs with appropriate notice.Essential FunctionsDepartment Administrative Operations- 40%

• Provide leadership and oversight of the day-to-day operations of the department, including budget tracking, project planning, events, and management of staff
• Recruit, hire, onboard and supervise staff positions; manage performance evaluation process, ensure consistent use of all applicable policies and procedures; apply performance management skills for improved performance, make recommendations in discipline and terminations, as required

• Operationalize and oversee the formulation, interpretation and administration of policies, procedures, and programs for the department in accordance with the strategic plan of the College

• Working with the VP, develop and implement a strategic plan to integrate advising and student support services, ensuring equity and access.

• Oversee the collaboration, facilitation, and implementation of advising services for various student populations, including but not limited to first year, continuing, and at-risk students, including students identified through the college's CARE network, and other student populations as needed.

• Build, foster, and maintain intentional relationships with campus partners

• Help spearhead the college's graduation audit process to ensure prompt evaluation and assistance for students nearing their graduation requirements. This requires close collaboration with enrollment services and undergraduate educational departments.

• Collaborate with relevant stakeholders to introduce a formal infrastructure for recording and archiving student-related advising notes.

• Enforce all College policies and work with the department of environmental health and safety to maintain a safe and secure work and learning environment for students, faculty and staff
• Serves on the CARE Team

Student Advising 35%

• Provide short- and long-term support for a specialized student caseload consisting of first-time freshman, continuing students, students in academic jeopardy, students identified through the CARE network, and other high-need cases as requested.

• Using a holistic advising approach, establishes individualized and collaborative relationships with students to learn their skill levels, aptitudes, interests, and strengths; continuously monitor and intervene as needed.

• Utilize data to proactively help students maximize their success in college and ensure that students are familiar with the college's opportunities, academic policies, and procedures and provide guidance on degree and graduation requirements.

• Identify the needs of current students, including a focus on cohorts of historically underrepresented students in art and design fields; remain abreast of student trends on the ArtCenter campus and nationwide; and develop recommendations to improve existing programs.

• Develop and maintain a thorough understanding of the major requirements and courses offered by all major programs.

Retention, Data, & Program Support 20%

• Utilize data-driven approaches to monitor and improve advising outcomes, including retention and completion rates

• Collaborate with academic divisions to determine the programming needs for students, faculty, and staff using institutional data.

• Develop and maintain advising resources for students, faculty, and staff (including workshops, presentations, handbooks, etc.).

• Identify best practices and trends by benchmarking with other colleges to enhance the college's management of academic advising.

• Collaborate with the Academic Policy Committee and other relevant parties to suggest policies that bolster students' academic achievements and guarantee effective dissemination of these policies to students.

• Manages and analyzes data of undergraduate cohorts, including but not limited to incoming students, students on academic probation, students in academic distress, the First-Year Immersion (FYI) population, etc.

Non-essential - 5%

• Serve on educational or college-wide committees, work groups, task forces and/or councils
• Maintain memberships and active involvement in applicable professional organizations
• Keep current on educational trends, competitors, and best practices related to the division programs
• Attend conferences and seminars
• Other duties as assigned

Required Qualifications:

• A master's degree in student affairs, student personnel administration, higher education administration, or counseling and guidance
• At least 4 years of experience at the college level in an academic advising office
• At least two years in a leadership role within a department, including budget tracking and project management
• Demonstrated knowledge of advising and counseling techniques and philosophies, such as CAS advising standards and student development theories
• Ability to disseminate accurate information regarding department and college policies, procedures, and requirements
• The ability to cultivate and maintain positive and functional collaborations with diverse curricular and co-curricular stakeholders
• Possess skills in judgment and decision-making, problem solving, and project management
• Knowledge and experience in working with historically underrepresented student groups, such as ethnic minority communities, first-generation college students, re-entry, LGBTQI, and students with disabilities.
• Project management, event planning, and assessment skills, including the establishment and measurement of programs and/or learning outcomes
• Demonstrated experience in cultivating the values of diversity, equity, inclusion, access and belonging into work practices and the ability to establish and maintain effective working relationships within ArtCenter's diverse communities
• Ability to enforce and implement policies and procedures
• Ability to handle all information with tact and discretion and recognizes the confidential nature of ArtCenter business
• Strong oral and written communication and presentation skills for internal and external communications
• Strong computer skills, with a proficiency in Microsoft Office, Teams, Zoom and the ability to learn new software as needed

Preferred Qualifications

• Background or experience with art and/or art education
• Bi-Lingual

Physical Demands and Working EnvironmentThe conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; interactions with other individuals. Due to the nature of the work environment, there is regular exposure to fumes, dust and noise.Physical: The position is performed in an office setting. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 20 pounds); to operate modern office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Ability to travel between campuses. Regular and consistent attendance are required for most positions.Vision: Must be able to have the visual capacity to perform activities such as preparing and reading reports, viewing a computer terminal and other normal office work with or without correction.Hearing: Must be able to communicate effectively in the course of normal office communication or exchange ideas with or without correction.The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.Diversity StatementArtCenter is fully committed to fostering a culture that values diversity, equity, inclusion, access and belonging not only in vision but in practice. Our path forward is predicated on our belief that multiple points of view, life experiences, ethnicities, cultures and belief systems are essential to academic and creative excellence. We strive to learn more about difference while respecting the rich diversity in our world, attending to important questions about racial injustice and decolonizing our curriculum. Our campus environment must be vigilant in supporting the full participation of students, faculty, and staff of every race, color, ethnicity, sex, gender, gender identity or expression, marital status, religion, sexual orientation, age, disability, veteran status, socioeconomic status and political viewpoint.Equal Opportunity EmployerArtCenter is committed to a policy of equalemployment opportunity and does not discriminate against its employees orapplicants on the basis of race (including hair texture and protectivehairstyle), color, religion (includes religious dress and grooming practices),sex/gender (includes pregnancy, childbirth, breastfeeding, and/or relatedmedical conditions), gender identity, gender expression, sexual orientation, maritalstatus, medical condition (genetic characteristics, cancer, or a record orhistory of cancer), military or veteran status, national origin, ancestry,disability (mental and physical, including HIV/AIDS, cancer, and geneticcharacteristics), genetic information, request for family care or medicalleave, age (over 40), criminal background (Fair Chance Act), reproductivehealth decision-making, off-duty and off-premisescannabis use, or any other actual or perceived characteristic protected byapplicable state or federal law. Equal employment opportunity is extended toall persons in all aspects of the employer-employee relationship, includingwithout limitation, recruitment, hiring, upgrading, learning and professionaldevelopment, promotion, compensation, benefits, leave of absence, transfer,discipline, layoff, recall and termination. This commitment applies to allpersons involved in the operations of ArtCenter and prohibits unlawfuldiscrimination by any employee of ArtCenter. Applicants who wish to request an accommodation for a disability may contact the Office of Employee Experience and Engagement at (626) ###-####.Applicant Rights (Prior Cannabis Use)ArtCenterwill not request information from an applicant relating to the applicant'sprior use of cannabis. ArtCenter will not use information obtained from acriminal history about an applicant or employee's prior cannabis use, unlessArtCenter is permitted to consider that information under applicable law.Employment At-Will All employment with ArtCenter is for anunspecified term and is at-will. Employees are free to resign at any time,with or without reason, and with or without prior notice. Similarly, ArtCenterhas the right to terminate the employment relationship at any time, with orwithout cause, and with or without prior notice. This at-will employment,which includes the College's right to transfer, discipline, demote, or changethe conditions of employment with or without cause and with or without priornotice, cannot be modified, amended orwaived by any oral or implied agreement, and may be modified or altered only byan express individualized written employment agreement signed by both theemployee and the College presidentArtCenter Employees have a Mandatory Duty to Report All employees who know or have reason to know of allegations or acts that violate ArtCenter's Title IX Policy prohibiting discrimination, harassment, retaliation, sexual harassment, sexual misconduct, sexual violence, dating violence, and stalking shall promptly inform the Director, Title IX Compliance and Programs or designee, or the Associate Dean of Students or designee. Faculty, who have a mandatory duty to report, are required to disclose all information including the names of the parties, even where the person has requested their name remain confidential.Pursuant to the California Child Abuse and Neglect Reporting Act (CANRA), all employees who know of or have reason to suspect child abuse or neglect involving alleged victims under age 18 shall promptly inform local law enforcement or the county welfare department.