Associate Director, Employee Listening
: Job Details :

Associate Director, Employee Listening Job Locations USA-NY-New York Requisition ID 2024-80037 Category Professional - Human Resources Pay Range $146,100.00-$241,100.00 Pay Range $146,100.00-$241,100.00 Company Overview The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Please review important announcements about vaccination requirements and our upcoming EHR implementation by clicking here. Important Note for MSK Employees: Your Career Hub profile is submitted to the hiring team as your internal resume. Please be sure your profile is fully complete with your skills, relevant experience and education (if required). Click here to learn more. Please note, this link is only accessible for MSK employees. Job Description Associate Director, Employee Listening Exciting Opportunity at MSK Do you want to positively impact the employees responsible for treating cancer patients? If so, we have an exciting opportunity for an Associate Director, Employee Listening who will be an advocate for our employees by being responsible for the employee listening strategy, research methodologies, and data analysis for all aspects of the employee lifecycle (e.g. recruiting, onboarding, exiting). Additionally, you will be responsible for the administration and analysis of the annual engagement survey. You will be expected to collaborate with senior leadership to deliver insights across all aspects of the employee lifecycle. Role Overview: Partner with key stakeholders to create an overarching employee listening strategy for all of MSK. Create a roadmap that prioritizes the listening initiatives and gain support from relevant stakeholders. Analyze data from both active and passive employee listening sources. Build data visualizations and stories that pinpoint ongoing opportunities within each listening initiative. Ongoing analysis of HR Service Center (ServiceNow) data Develop hypothesis and research plans for each listening initiative. Utilize best-in-class employee experience technology to capture and analyze the voice of our employees through continuous listening. Identify additional mechanisms for employee feedback (surveys, focus groups, pulses, ServiceNow, etc) that reaches all represented employees. Deliver the Annual Engagement Survey with relevant benchmarking, including administering organization-wide annual engagement surveys utilizing research and statistical methods. Creating a content strategy for how employees access HR information, which is key to improving the employee experience. Drive a positive employee experience to improve retention and employee engagement/satisfaction. Key Qualifications: 7- 10 years of employee listening or employee engagement including administering organization-wide annual engagement surveys utilizing research and statistical methods Proficiency in analyzing qualitative and quantitative data to uncover trends and insights. Skilled at guiding the organization through changes based on feedback insights. Adept at planning and prioritizing work to meet commitments aligned with organizational goals. Core Skills: Articulate ideas clearly in both written and verbal formats. Build trust and rapport across all levels of the organization. Ability to identify issues based on employee feedback and develop actionable solutions. Effective at gaining the support and commitment of others by engaging them around your point of view and priorities. Flexible in your approach and demeanor to align with the shifting demands of evolving circumstances. Additional Information: Location: 633 Third Avenue Reporting: Senior Director, People Technology, Reporting & Analytics Schedule: Hybrid, 2 days a week, flexibility to attend meetings at MSK's locations Pay Range $146,100 - $241,100 Helpful Links: MSK Compensation Philosophy Review Our Greats Benefits Offerings #LI-POST #LI-HYBRID Closing MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Stay in touch! Register now to join Memorial Sloan Kettering's Talent Community to receive inside information on our organization and new job opportunities.