Location: Syracuse,NY, USA
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$145,500 - $213,400
**Purpose:**
The Health Outcomes Liaison (HOL) team serves as the medical and health economic and outcomes research (HEOR) interface between Lilly and U.S. population-based decision makers (PBDMs) including payers, health systems, research institutions, and policy makers. The HOL role provides answers to customer questions with clinical evidence, HEOR, and real-world evidence (RWE) to support formulary access and pathways/guidelines decisions impacting millions of patients. The HOL is acutely attuned to therapeutic evidence gaps, understands environmental trends, and anticipates stakeholder evidence needs. The HOL role is a key component of meeting customer needs and improving patient outcomes for Lilly.
**Primary Responsibilities:**
Customer Support
+ Independently cultivate and manage relationships with PBDMs, acting as the primary point of contact and collaborating closely with other field roles to ensure a cohesive and aligned approach to stakeholder engagement
+ Proactively deliver and leverage scientific and value evidence to build and sustain engaging, long-term relationships with PBDMs, ensuring their needs are met across the portfolio
+ Synthesize, communicate, and translate complex information packages and/or data into transparent, relevant, objective, and actionable evidence to support informed decision-making related to formulary access and pathways / guideline decisions across portfolio
+ Develop and execute medical/scientific and value strategy collaborating with internal and field-based medical and commercial partners to deliver exceptional customer experiences
+ Provide deep medical /value expertise tailored to the needs of PBDMs including opportunities for clinical optimization or collaboration on medical topics
+ Proactively utilize and tailor new relevant content to strategically meet and anticipate PBDMs medical and value needs, demonstrating expert knowledge on the latest trends and population health data to enhance decision-making and foster continuous collaboration
Evidentiary Support & Innovative Collaborations
+ Develop and maintain deep knowledge of clinical, analytic, environmental, and account-level considerations to facilitate mutually beneficial collaborations from a medical lens
+ Identify opportunities to create evidence and drive improved patient outcomes across healthcare systems & payer/PBM network
+ Frequently share customer insights, evidence gaps, environmental trends, and stakeholder evidence needs internally to influence evidence generation, dissemination, and asset strategy
+ Support in developing account engagement plan, providing appropriate input on scientific and value topics
+ Build proactive, medical/scientific and value relationships that lead to innovative collaborations
US Healthcare System & Environmental Expertise
+ Maintain deep content knowledge regarding therapeutic drug classes, clinical/disease state information, Pharmacoeconomics/health outcomes, formulary management, technology assessment/value frameworks, quality measures, health policy expertise along with the ability to utilize available research, and to synthesize, communicate and translate relevant evidence.
+ Stay abreast of emerging science, environmental trends, healthcare policy, and regulatory actions relevant to US population-based decision-makers
+ Serve as a knowledgeable resource for customers and internal partners on a broad set of medical topics, including relevant disease states and therapeutic landscapes, HEOR and RWE, value-based care, the payer perspective, and value assessment in the US
**Minimum Qualification Requirements:**
+ Advanced degree (PharmD, MD, PhD, MS, MSN, MPH) in a scientific or health related field with relevant experience in health science or health outcomes OR Bachelor's degree in a scientific or health related field along with 5+ years of experience in health science or health outcomes
+ Qualified candidates must be legally authorized to be employed in the United States. Eli Lilly and Company does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
**Additional Skills/Preferences:**
+ Deep understanding of the US healthcare system, US value-based decision makers, and their evidence needs
+ Ability to analyze and effectively communicate study findings on a range of clinical and HEOR topics including real-world data analysis and interpretation
+ Strong comprehension and interpersonal skills, both written and verbal, including the ability to translate and present complex scientific information in a clear, concise manner
+ Experience working with or supporting population-based decision makers
+ Relevant experience in data analytics and/or HEOR research/application
+ Experience and expertise in the treatment or management of relevant therapeutic areas (cardiometabolic, neuroscience)
+ Demonstrated expertise in HEOR (including observational and pharmacoeconomic research) and value assessment
+ Significant experience and success in self-managing priorities and multi-tasking projects
+ Experience in field-based customer- facing roles in industry (e.g., medical, clinical development, government affairs, HEOR, managed care)
**Additional Information:**
+ This role is focused on the cardiometabolic and neuroscience portfolios
+ This role is focused on health systems and organized medical groups
+ Geography: Eastern US (ME, VT, NH, NY, MA, CT, RI)
+ The position is field based in the US with periods of high travel (50%+) required
+ Ability to use field-based electronic or other communication tools for all aspects of the job is critical
+ Experience in field-based customer- facing roles in industry (e.g., medical, clinical development, government affairs, HEOR, managed care, sales)
+ This role is focused on health systems and organized medical groups
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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