Location: Virginia,MN, USA
For questions regarding this position, please contact:The associate director will assist with the overall management of the Financial Aid Office that delivers a full range of financial aid services to students, parents, families, high school partners, faculty, staff, and professional colleagues.Position Number: 4C3687Department: Division of Student SuccessAppointment Type: ProfessionalContract Term: Fiscal YearFLSA: ExemptUnion Affiliation: Exempt from Collective BargainingFTE: 1.0Salary: Salary commensurate with experience, education, and qualifications.Recruitment Type: OpenThe associate director reports to the director and serves as a member of the leadership team within the Financial Aid Services. The associate director ensures that processing and customer service activities are managed effectively and efficiently and in ways that keep Montana State University in compliance with federal regulations and requirements. The position will provide leadership and direction consistent with the university and office mission.The Financial Aid Office's primary function is supporting students in financing their higher education. The office works with primary and secondary partners to support this goal. This position supports our front line with an encompassing knowledge of the application process and the challenges that come with it. This position more directly supports the secondary systems that stand behind the application. This requires knowledge of the federal systems that allow for application review, processing, awarding, disbursement, and program management. Our mission is to provide the best we can for the student while maintaining compliance. This position has the following pillars of oversight:Leadership, Management, SupervisionProfessional DevelopmentProgram Management and AdministrationStewardship and Financial ManagementMaintaining RelationshipsCounselingCommittees and MeetingDuties and Responsibilities:Manages personnel functions including recruitment, training, professional development, performance evaluation and supervision of staff who are not direct reports of the Director.Allocates and monitors office workload to achieve maximum efficiency within current resources.Oversees aspects of Title IV Federal Programs to support compliance.Participate in revenue and expenditure projections for scholarship funding planning purposes.Maintains collaborative working relationships with a variety of university departments including Registrar's Office, Admissions, Student Accounts, Veteran's and Disability Services, and Student Success.Makes professional judgment decisions, where such decisions are appropriate, for students in special situations.Researches and responds to student complaints and inquiries that have been escalated to the President or VP of Student Success as assigned by director.Participates in outreach and gives aid presentations.Membership in other committees and councils as assigned.Required Qualifications – Experience, Education, Knowledge & Skills:Bachelor's degree in a related field, or a combination of education and/or applicable experience.Demonstrated experience with student financial aid regulation and program requirements.Fiscal management experience.Preferred Qualifications – Experience, Education, Knowledge & Skills:Five years of professional work experience in a public university setting. Master's Degree in relatable field can substitute for years of experience.Supervisory Experience.Demonstrated Successful Leadership Outcomes.Working knowledge of Ellucian's Banner student information system, or relational database.The Successful Candidate Will:Possess the ability to interpret Federal, State, and University financial aid regulations, policies and guidelines as well as develop and implement financial aid administrative processes in full compliance with stated requirements.Possess extensive knowledge of financial aid programs, criteria, and eligibility requirements.Possess extensive knowledge of the FAFSA application and federal needs analysis.Must possess good attention to detail, critical thinking capability and problem-solving skills; ability to identify and correct errors using reports and queries; incisive analytical abilities.Must exercise good judgment and decision-making ability.Possess leadership, supervision, and management skills.Possess the ability to effectively communicate complex information both verbally and in writing.Possess public speaking ability.Possess good organizational skills: demonstrated experience organizing and prioritizing large volumes of detailed work, meeting deadlines, and adapting to shifting priorities.Possess working knowledge of the personnel and programs in various state, federal, and local agencies.Possess the ability to collaborate with other departments and areas of the University.Possess the ability to promote good will and represent the office in a favorable manner.Possess fiscal management and record-keeping skills.Possess the ability to work in a fast-paced team-oriented environment.Must demonstrate initiative and strong commitment to higher education and student success.Position Special Requirements/Additional Information:Ability to work evenings and weekends as needed.This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.Physical Demands:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.Number of Vacancies: 1Desired Start Date: Upon completion of a successful search.Applications will be: Screening of applications will begin on November 7, 2024 ; however, applications will continue to be accepted until an adequate applicant pool has been established.Special Instructions:EEO Statement: Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile.Required Documents:ResumeCover LetterSupplemental Questions Required fields are indicated with an asterisk (*).#J-18808-Ljbffr