Open Date 5/30/2024 Classification Administrative Department Financial Aid Exempt/Non-Exempt Exempt System Job Title Associate Director DescriptionSUPERVISION RECEIVED: Reports to the Executive Director of Financial Aid SUPERVISION EXERCISED: Supervises student workers POSITION SUMMARY: Are you passionate about helping students achieve their academic dreams? Moravian University is seeking a dedicated and experienced Associate Director of Financial Aid to join our dynamic team. The Associate Director of Financial Aid will play a key role in assisting the Executive Director of Financial Aid in the management and administration of financial aid programs to assist students and families in navigating the financial aid process to make higher education accessible and affordable. The Associate Director of Financial Aid will collaborate closely with other members of the financial aid team to ensure the efficient delivery of financial aid to students while maintaining compliance with federal and state regulations. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Advise students and families on the financial aid process, including application procedures, eligibility requirements, and available funding options.
- Conduct individualized financial aid counseling sessions to assess students' financial needs and develop personalized financial aid plans.
- Assist students in completing and understanding financial aid applications, such as the Free Application for Federal Student Aid (FAFSA), and ensure accuracy and completeness of information.
- Manage a caseload of financial aid applications, including reviewing and verifying application materials, determining eligibility for financial aid programs, and awarding financial aid packages based on established guidelines and regulations.
- Provide accurate and timely information regarding scholarship opportunities, grants, work-study programs, and alternative financing options.
- Collaborate with other university departments, including admissions, registrar, and student accounts, to coordinate financial aid processes and resolve student inquiries and issues.
- Develop and participate in financial aid workshops, orientations, and outreach events to educate students, parents, and the community about financial aid resources and opportunities, including conducting group presentations and workshops on various financial aid topics.
- Stay current on changes in federal and state financial aid regulations, policies, and procedures, and communicate updates to students and staff as needed.
- Participate in financial aid workshops, orientations, and outreach events to educate students, parents, and the community about financial aid resources and opportunities.
- Maintain confidentiality of student records and adhere to professional ethics and standards in all interactions and communications.
- Perform other duties as assigned to support the mission and objectives of Moravian University's financial aid office including various student recruitment and retention initiatives.
QUALIFICATIONS:
- Bachelor's degree required; Master's degree preferred.
- Several years of progressively responsible experience in financial aid administration or a related field in a higher education setting.
- Strong knowledge of federal and state financial aid programs, regulations, and compliance requirements, including Title IV regulations.
- Excellent organizational, analytical, and problem-solving skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
- Demonstrated leadership and supervisory skills, with the ability to motivate and develop a team of professionals.
- Excellent interpersonal, communication, and customer service skills, with the ability to interact effectively with students, parents, and colleagues from diverse backgrounds.
- Proficiency in using financial aid management software, databases, and Microsoft Office Suite.
- Commitment to diversity, equity, and inclusion in higher education and a demonstrated ability to work effectively with individuals from diverse backgrounds.
- Flexibility to work occasional evenings and weekends as needed for events and deadlines.
Join Our Team: If you're committed to supporting students' access to higher education and making a difference in their lives, Moravian University invites you to join our passionate team. Together, we'll empower students to achieve their academic goals and shape the future of education. Apply now to be part of our mission-driven institution. TO APPLY: Qualified candidates should attach their cover letter and resume to their online application by clicking Apply Now . Please attach documents as a PDF file. At Moravian University, we are committed to our mission to prepare individuals for reflective lives and leadership in a world of change. To achieve these ideals, we are dedicated to fostering an educational and professional environment that is enriched by individuals of different backgrounds, experiences, and perspectives. Job candidates and prospective members of our community are expected to engage, communicate, and collaborate across diverse cultural, social, and academic backgrounds. Additionally, faculty and staff should demonstrate the ability to adapt andragogical or professional methods to the lived experiences and cultural backgrounds of students and colleagues. Link to our DEI Action Plan: Deep respect for others is fundamental to the Moravian University community. Moravian University does not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of actual or perceived race, ethnicity, color, sex, religion, age, ancestry, national origin, caste, sexual orientation, gender identity or expression, genetic information, pregnancy, familial status, marital status, citizenship status, veteran/military status, disability status, or any other protected category under applicable local, state, or federal laws. In compliance with the requirements of Title IX, Moravian University does not discriminate on the basis of sex in its educational program and activity, including admission/employment. Concerns regarding all forms of discrimination, including sexual harassment and/or sex discrimination in admission/employment: Leah Naso Dean for Compliance, Training & Development, Interim Equal Opportunity and Title IX Coordinator 1309 Main St. (Room 201) (610) ###-#### ...@moravian.edu Mailing address: Moravian University 1200 Main St. Bethlehem, Pennsylvania 18018 Concerns regarding gender and equity in athletics: Rebecca May Associate Athletic Director (Deputy Title IX Coordinator) 109 Johnston Hall Moravian University 1200 Main St. Bethlehem, Pennsylvania 18018 (610) ###-#### ...@moravian.edu Concerns regarding the application of Title IX: U.S. Department of Education Office of Civil Rights 100 Penn Square East, Suite 515 Philadelphia, PA 19107-3323 (215) ###-#### ...@ed.gov Report sexual harassment/sex discrimination online anytime (can be anonymous) at www.moravian.edu/titleix. Grievance procedures can be found in the institutional Equal Opportunity, Harassment, and Non-Discrimination Policy at www.moravian.edu/policy. Please visitmoravian.edu/benefits to review benefits offered at Moravian University.*WORK ENVIRONMENT: The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. The individual is routinely exposed to indoor conditions and outdoor weather and temperature extremes, and moderate noise level. Pursuant to the ADA, Moravian University will provide reasonable accommodation(s) to employees with qualified disabilities in order to perform the essential functions of their position, except when doing so would cause an undue hardship for the University. Accommodations are determined on a case-by-case basis through documentation review and an interactive process that includes the employee's supervisor. Requests for accommodation or questions about this process should be directed to Human Resources at ...@moravian.edu or 610.###.####. View the standard physical demands for positions at Moravian University. If this position requires additional or different demands, a Human Resources team member will notify you. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. *Please visit this link to review the benefit eligibility status associated with this position. About the Organization Moravian University offers students a private education they will not find anywhere else: personal attention and preparation for life with a record of success longer than our nation's history. Located in Bethlehem, Pennsylvania and offering undergraduate and graduate degrees that blend liberal arts with professional programs, Moravian University has been preparing students for reflective lives, fulfilling careers, and transformative leadership in a world of change since 1742. Moravian University is a member of The New American Colleges and Universities (NAC&U), a national consortium of selective, small to mid-size independent colleges and universities dedicated to the purposeful integration of liberal education, professional studies, and civic engagement. Visit moravian.edu to learn more about how the Moravian University focus on education for all prepares its students for life-long success. EOE Statement Moravian University is an equal opportunity employer valuing diversity and encouraging individuals from under-represented populations to apply. EOE This position is currently accepting applications.