Location: Bronx,NY, USA
About NYC Health + Hospitals
NYC Health + Hospitals/Gotham Health is one of the largest Federally Qualified Health Center (FQHC) in the country, providing coordinated world-class primary and specialty care with dignity and respect for all New Yorkers, without exception. At Gotham Health, we practice a person-centered caring culture that values delivering compassionate, quality healthcare in partnership with our patients, community organizations, and staff. Gotham Health is focused on high-quality, affordable care to everyone regardless of ability to pay or immigration status. Gotham Health serves the community through a two-pronged approach: providing treatment to those who need it while at the same time emphasizing prevention. We strive to deliver services in a way that maximizes each patient's opportunity to achieve successful health outcomes, we believe in every person's right to participate in their care plans, we facilitate partnerships with other community resources to meet the needs of our patients beyond healthcare, and we celebrate and recognize the compassionate care of our committed staff. Join our team if you want to be part of our Gotham Health Family, a person-centered, fully integrated, and innovative ambulatory care network that enables all New Yorkers to live their healthiest lives.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Description
PURPOSE OF POSITION:
Works regionally in conjunction with Gotham Health administrative and medical leadership to develop and implement the strategic plan of the assigned regional community health sites. Acts as a change agent, leader and role model for the nursing profession with the goal of having nurses work at the top of their licenses. Provides guidance and develops action plans to address patient care issues.
AREAS OF RESPONSIBILITIES:
Finance and Budget: Assist in developing operating budget for personnel service (PS) and other than personnel services (OTPS) . Monitors variance activity on a monthly basis. Consistently reviews department budget and implement cost containment strategies as needed. As part of the regional senior leadership team responsible for the designated sites productivity including monitoring & optimizing provider scheduling templates.
Patient Relations: Monitor patient complaints in conjunction with the Patient Relations representatives to identify trends and plans of correction. Work with departmental leadership to develop strategies to enhance the patient experience.
DUTIES AND RESPONSIBILITIES:
SUMMARY:
Performs other related duties as requested by the Regional Medical Director/or Gotham Health COO or CMO.
Minimum Qualifications
1. Licensed and currently registered to practice as a Professional Nurse in New York State, plus (2) or (3) below.
2. A Master's Degree in Nursing Administration, Education or an equivalent field and a minimum of six years of satisfactory nursing experience, of which four years shall have been in a supervisory, teaching or administrative capacity; or,
3. A Baccalaureate Degree in Nursing and seven years of satisfactory nursing experience, five years of which shall have been in a supervisory or teaching capacity; or,
4. A satisfactory equivalent combination of education and experience. However, all candidates must be licensed and currently registered to practice as a Professional Nurse in New York State.
Department Preferences
NYC Health and Hospitals offers a competitive benefits package that includes: