Associate Director, Veteran Services
: Job Details :

Associate Director, Veteran Services - Search FirmApply now Job no: 544777Work type: StaffLocation: Long BeachCategories: Unit 4 - APC - Academic Professionals of California, Temporary, Full TimeJob SummaryThe incumbent leadsand provides expert guidance to professional and student staff supporting military affiliated students. They offer comprehensive advising to prospective and current CSULB student veterans, service members, and dependents in support of their academic success. Additionally, the position involves designing, implementing, and administering campus-wide Veteran Services that are equitable, inclusive, and culturally sensitive, enhancing the quality of campus life for military service members, student veterans, and eligible dependents.Key Responsibilities

• Provide leadership, training, coaching, and expert-level guidance to professional and student staff tasked with supporting military affiliated students.
• Develop and implement academic support strategies based on monitoring of academic progress of CSULB veterans, service members, and dependents. Serve as academic advisor to prospective and current CSULB student veterans, service members, and dependents.
• Serve as campus point of contact for Veterans Services with expert knowledge of policies and procedures related to educational benefits provided by the U.S. Department of Defense, the U.S. and California Departments of Veterans Affairs, and CSULB.
• Gather, analyze, and synthesize data about prospective and current CSULB student veterans, service members, and dependents. Provide director and campus community recommendations for service improvements based on that data.Knowledge, Skills, and Abilities
  • Experience using CMS database to retrieve student contact and academic information.
  • Experience using VA Once to enter and retrieve student veteran education benefits information.
  • Knowledge of U.S. and California Department of Veteran Affairs education benefits.
  • Comprehensive knowledge of university computer systems for advising students, strongly preferred.
  • Thorough knowledge of office systems and ability to use a broad range of technology, systems, and software applications.
  • Interpersonal skills to establish and maintain cooperative working relationships and communicate clearly and effectively with vendors, staff, peers, administrators, campus personnel, clients, state officials, and the public.
  • Excellent writing and editing skills (including grammar, sentence construction, and vocabulary) to compose and proofread professional-level copy of letters, proposals, reports, meeting notes, invitations, and announcements.Education and Experience
    • Equivalent to a bachelor's degree with upper or graduate coursework in counseling and guidance, human relations, or related fields and four years of professional experience in one of the student services program areas required.
    • Experience in a higher education environment is strongly desired.
    • Experience working with military veterans and service members is strongly desired.Physical SummaryLight work - Job involves some lifting of medium weight objects (10-20 pounds) and/or 10% - 20% of the job involves standing or walking.LicensesDriver license preferred. Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on university business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program.CompensationSalary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. The CSU Classification Salary Range for this position is $6,019 - $8,585 per month. Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.Time Base1.0 time-base, 40 hours per week.Duration of AppointmentThis is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.Application ProceduresClick Apply Now to complete the CSULB Online Employment Application. It is important that all sections of the online application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.Equal Employment StatementCalifornia State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. #J-18808-Ljbffr