Location: Jackson,MI, USA
GENERAL SUMMARY:
The Associate - Homecare Intake position serves as the clerical support to the intake process for Home Care, Hospice and Private Duty Services. The responsibilities included but are not limited to:
* The main communication between coordinators, intake staff, referral sources, physicians and inter-departments within Henry Ford Allegiance Health.
* Referral source interactions include, but are not limited to, working closely with coordinators, physicians, board and care facilities, other referral sources, patients, management and other staff and the general public.
* The Intake Associate receives general referrals from external sources for nursing, physical and
occupational therapies, medical social work, and home health aides.
EDUCATION REQUIRED:
* High school diploma or equivalent
EXPERIENCE REQUIRED:
* Completed course work in medical terminology
One (1) year minimum work experience in a healthcare environment preferred
Customer service experience, preferably via telephone communications
Additional Information
* Organization: Henry Ford Jackson Hospital
* Department: Home Health Care
* Shift: Day Job
* Union Code: Not Applicable