Location: Rockingham,NC, USA
01-Oct-2024 Associate Network Engineer Business Services 9568BR Who We Are As the Savannah River Site's management and operations contractor since 2008, Savannah River Nuclear Solutions (SRNS) makes the world safer. With safety and security in the forefront, SRNS develops innovative approaches to deliver on our environmental commitments and nuclear materials challenges; supplies products and services necessary to maintain the nation's nuclear deterrent; secures nuclear materials to prevent unwanted proliferation; and transforms nuclear materials into assets and stable wasteforms. The SRNS workforce is highly capable, engaged, and adaptable to meet existing and expanding missions. SRNS employees apply superior expertise and innovative solutions to complex and challenging national and global issues. We have the knowledge to address a range of national and international nuclear issues. We make the world safer - and you can, too. What You'll Do in This Position Patching and maintenance of Windows and Linux servers and clients. Installing and deploying new Windows Servers and Clients. Assisting customers with password issues and resets, account creations, RSA activation requests, classified email account issues, workstation troubleshooting, file transfers from unclassified to classified and resolving CPC-16 (access) requests. Checking RSA server logs, checking Splunk logs for malicious activity, issuing Red Desk tokens. Assisting with configuring and installing network switches, routers, and firewalls. Participate in the development, implementation, and support of information systems and services in accordance with SRNS IT processes and procedures. Comply with team processes and practices for execution of assigned tasks. Develop and maintain technical expertise in networking/ telecommunications. Complete assigned administrative tasks in a timely and quality fashion. Proactively communicate and coordinate with others to provide support for assigned areas. Under the direction of more experienced personnel, perform voice /data networks installation, testing, monitoring, and troubleshooting. Assist senior personnel in implementation and maintenance of telecommunications/network systems Assist senior personnel in developing network/telecommunications and facilities design specifications. Demonstrate telephony/network troubleshooting skills Provide network/telecommunications project support under the direction of senior personnel. Train under direction of senior personnel to become a backup resource on a more complex system(s) or assume full responsibility for a less complex system(s). Shift schedule is determined by job assignment and may include off hours schedule. Assignment may include 24x7 support as part of an on call rotational assignment. Security Clearance Information SRNS is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, criminal records, and employment history, and education verifications. Positions with SRNS may require applicants to obtain and maintain a DOE L or Q-level security clearance, which requires U.S. citizenship. Factors such as pre-employment background review results, dual citizenship status, and unpaid and/or unfiled taxes may impact your ability to obtain a security clearance. This list of factors is not exhaustive; pre-employment information and security clearance requests are reviewed on a case-by-case basis. Clearance Required to Perform Job Q Qualifications We Require High School Diploma, GED, or other equivalent State Credential Other Qualifications Must have experience in the following: - Configuring and troubleshooting Windows Systems - Constructing, maintaining, and administering Unclassified and Secret Networks - Operating in a Secure Environment - Troubleshooting electronic encryption devices Must be able to obtain and maintain a security clearance, if required. Qualifications We Desire College degree in an IT related discipline (e.g., Information Technology, Computer Technology. Software Engineering, Computer Science, Computer Engineering) is preferred. Network Administration experience. Proven experience in related assignments desirable. General technical knowledge of networking and communications protocols, standard concepts, principals, and techniques. What We Offer Savannah River Nuclear Solutions (SRNS) Benefits team is constantly assessing trends in the benefits area to provide the best possible services to our workforce. We ensure high quality outcomes of each service provider by consistent monitoring and oversite for positive results. We also negotiate cost effective premiums that will meet the needs of our evolving workforce. Your SRNS Health & Welfare benefits provide peace of mind and financial protection for you and your family. Some of the Benefits offered to full service employees include: - Medical, Dental, and Vision insurance options - Critical Illness and Accident Insurance - Employer paid life insurance with buy up options - Employer paid Short Term and Long Term Disability - 401(k) with Employer Match - Various wellness programs - Paid Time Off and Holidays - Discounts and other supplemental benefits SRNS employees are critical to the success of SRNS, all while making the world a safer place. The work that we do every day makes a difference. Standards of Excellence The SRNS vision states that we will be the standard of excellence in nuclear materials management by delivering knowledge, innovation and experience. This is underpinned by the recognition that everything we do relies on our employees and how they demonstrate the SRNS Standards of Excellence every day. Built on the foundation of safety and security, each employee is expected to: Model Excellence by demonstrating the highest standards and values in work and promoting them within the organization and to the customer. Deliver Results by meeting customer expectations to ensure objectives, goals and deadlines are met while being good stewards of resources. Energize and Recognize Teams through growing organizational strength and recognizing continued excellence. Build Relationships by developing relationships with coworkers and customers to foster a respectful workplace. Shape the Future by creating a diverse, innovative and integrated workforce that fosters mission success and company growth. Note: SRNS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. SRNS is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, you may contact us by phone at 803-###-####, or by e-mail at hrrecruitingsrs.gov. Job Expires 09-Oct-2024