Location: Madison,WI, USA
Join our dynamic team and play a vital role in our mail and print services! You'll handle incoming and outgoing mail and packages, ensuring timely and efficient delivery. Operate and maintain a variety of printing and finishing equipment to produce high-quality documents. You'll set up and operate, digital print, and postage metering equipment, ensuring accurate and timely distribution of client statements, confirmations, checks, and reports. We're seeking a detail-oriented, proactive individual excited to contribute to a collaborative team. If you're passionate about making a difference and eager to grow with us, we can't wait to meet you! Position Compensation Range: $23.00 - $30.76 Pay Rate Type: Hourly Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities • Performs equipment set up, operation, and maintenance for all equipment in designated area, including digital print, mail inserting machines, or others as needed. • Programs complex job specifications to equipment and use software to record, analyze, and organize job data. • Performs daily maintenance on equipment, contact service technicians, and coordinate service for equipment problems. Manually or mechanically make necessary adjustments to correspond with daily work needs. • Assists with developing/updating standard work for all processes, including operation, safety, and quality control. • Trains and instruct other employees in the processes and operation of equipment for the area. • Completes mail activities which include pick up, delivery, sorting, receiving, and tracking. • Ensure proper quality and color is achieved and maintained. Visually inspect images for imperfections and make adjustments as necessary. • Achieve proficiency in and utilize several vendor supplied software control and operating systems. • Monitor inventory and order as necessary • Performs indexing accountabilities: Verifies quality of images. Checks for completeness and records necessary values. • Accurately inputs required data to properly route documents. • Notifies the appropriate individual of availability of the scanned document. Utilizes various internal systems to properly identify and route documents. Properly routes various electronically received documents Specialized Knowledge & Skills Requirements • Demonstrated experience providing customer-oriented solutions, support or service. • Solid knowledge of print/scanning/mail technology. • Demonstrated experience with print/mail equipment and processes for the designated area. • Demonstrated attention to detail through accuracy and completeness of information. • Demonstrated experience in an administrative support or customer service role. • Basic knowledge and demonstrated proficiency in various PC software applications (e.g. Microsoft Office Suites, Internet Explorer, Outlook, Acrobat). Licenses