Associate Product Manager, AI
: Job Details :

Valence has built the first-to-market AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance & support to any leader or employee. At Valence, we're not just talking about the future of work - we're actively shaping it.From your first interaction with us, you'll notice we're different. By working here, you won't just implement solutions for our clients; you'll be helping to architect the future of leadership in the age of generative AI. And we'll be honest - this is not for everyone. But for those with an insatiable desire to work fast on complex, unsolved challenges with some of the best talent in tech, this could be the career-defining opportunity you've been waiting for.The RoleIn this role, you'll work hand in hand with a Product Manager to build and validate new user-facing AI features that revolutionize how businesses approach leadership coaching. You'll help conceptualize and refine AI-driven features that deliver personalized, context-aware guidance to leaders while optimizing these systems for enterprise-scale deployment. You will help craft intelligent interactions through sophisticated natural language processing while championing ethical AI practices that maintain high standards for fairness and transparency.The ideal candidate will bring experience with LLMs, prompting, and cutting-edge techniques as well as a passion to learn evolving approaches. This unique role places you at the intersection of AI, psychology, and leadership development, offering the opportunity to shape the future of workplace coaching while working with Fortune 500 clients to ensure high performance and reliability across diverse corporate environments.About ValenceWe're a Series A B2B SaaS company, backed by Insight Partners, that's pioneering the first generative AI leadership coach for large enterprises. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together. We've been featured in Harvard Business Review, and our client list reads like a who's who of global business, including Coca-Cola, Nestlé, General Mills, ServiceNow, AstraZeneca, Experian, and Bristol Myers Squibb.What You'll DoWork hand in hand with our Product Manager to develop and validate AI-powered features, with a focus on prompt engineering and concept validationWrite and refine AI prompts for new product concepts and enterprise-grade conversational AI solutionsImplement and deploy LLM-powered coaching agents that understand complex tasks and provide accurate, contextually-relevant responsesEvaluate and improve existing LLM-based models for effectiveness, scalability, and efficiencyDesign and implement improvements in user experience through novel applications of LLMsGather and prepare datasets for concept validation, integrating diverse data sources to enhance AI coaching modelsConduct rapid experimentation to optimize outcomes and user interactionsFoster a data-driven culture through experiment review and reportingStudy user behavior and collaborate with the product team to help inform development prioritiesSupport full-stack development needs across both front and back end as neededProvide technical support for broader science and software development initiativesWhat We're Looking For2+ years of work experience in consulting, professional services, or other related fieldBachelor's degree in Computer Science, Engineering, AI, or related fieldStrong understanding of machine learning conceptsExperience with writing prompts and best practice prompting techniquesExcellent problem-solving and analytical skillsExperience with SQL and Python preferredAbility to communicate complex ideas and concepts effectivelyExposure to early-stage startups, preferably B2B SaaSWhat You'll GetOwnership of projects and strategic priorities regardless of seniorityStrong ties to the executive team, a culture of transparency and engagement with strategic decisions.Options from day one, which means you will be on the ownership track right away.Competitive salary and equity packages.Comprehensive health coverage (medical, dental, and vision) from day 1.Provision of anything you need to be successful - learning tools, hardware, office equipment, software.401k optionality for US-based employeesGenerous PTO, company-wide R&R shutdowns, and paid leave for parents.A WFH stipend, phone stipend, and support to work in a We Work or other space as preferred.Location and Work EnvironmentCandidates based in NYC will work 3 days a week in the office near Union Square. Remote candidates may be considered. Candidates must be comfortable working with colleagues in different time zones (UK) and have valid travel documents without work authorization restrictions in the US.Diversity and InclusionWe are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at .#LI-HYBRID#J-18808-Ljbffr