Job Type Full-time Description About This Opportunity Hi there! You've probably read hundreds of boring job descriptions that all sound the same. While we can't promise that this one will be different, we guarantee that if you're selected for this role, you'll rarely be bored again! At MSI Data, we champion passion and innovation in everything we do. If you like boring, skip this post and we wish you luck, but if you like a challenge and want to join an amazing team of people doing awesome things... continue reading. The newly created Associate Product Owner role, an exempt position, is the ideal opportunity for an ambitious and talented individual looking to begin their career in, or go further on the path of, product management in a dynamic and ever-expanding market. Reporting directly to the Leader of Product Management, you'll join the Product Management team where you will take on the responsibility for driving the vision, direction, and execution of product development within our Integration platform, which connects our cloud-based Field Service Management software, Service Pro, with customer host systems like NetSuite, Oracle, Sage, and other Accounting and ERP (Enterprise Resource Planning) systems. By understanding the market - customers, prospects, analysts, competition, etc. - and collaborating with our internal teams of software professionals, you'll chart a course towards success for this key product within our SaaS portfolio. Team Dynamic MSI Data is a close-knit team of high-performing individuals striving for excellence that embraces diversity, inclusion, and respect where everyone has a voice that is heard and appreciated. We are proud of the effort we've invested to eliminate silos, toxicity, and poor communication while simultaneously investing in our people, creating advancement opportunities, and promoting a healthy work/life balance. We're looking for someone who:
- Has ambition but not a raging ego. You shouldn't be shy about where you want your career to take you, but you're not all talk either; you should display your skills and growth every day.
- Is passionate about delivering high quality software solutions to market and looking to make an impact on technology and business. Take pride in what you do!
- Thrives on teamwork as a way to improve yourself, as well as everyone around you.
- Is a strategic thinker, whether that be intuitive or logical. Able to synthesize large amounts of information from a variety of sources into a cohesive plan of action.
- Is a fantastic communicator. You can listen as well as express your thoughts and ideas effectively.
Requirements Position Responsibilities:
- Understand how our Integration products fit within the market by conducting market research and client interviews.
- Create strategy (roadmap) and action plans that grow our Integration capabilities and value.
- Coordinate and communicate Integration related tasks and information among the Product, Marketing, Development, Customer Operations, and Sales departments.
- Lead the development and roll-out of integration features and functionality by identifying requirements, creating User Stories and Integration Specifications, and grooming the Integration backlog.
- Provide related information to Technical Writers to document Integration value and features.
- Partner with Marketing to create customer-facing materials regarding the Integration product.
Position Qualifications:
- We do not require a college degree for this position, but you should be a well-rounded individual who can excel in a professional environment.
- A strong familiarity with software Product Management and/or Product Development knowledge within an Agile / Scrum environment.
- Understanding of and experience with the software development lifecycle.
- Excellent communication skills and the desire to work cooperatively and collaboratively with others. We know every job description says this, but it is essential in this role.
- Familiarity with Business Analysis and creating feature/functionality requirements.
- Ability to conduct market research and synthesize that information into a plan for product development.
Preferred Qualifications:
- Marketing, Communications, or Software/Technology related college degree or equivalent experience. This is a broad role so many different disciplines could fit.
- A background in software development, programming, and/or software integration technologies like API and other data exchanges.
- Prior experience in software product management.
Physical, Mental and Availability Demands This is a largely sedentary role, so you must be able to remain in a stationary position during most working hours. In this role, you must be able to make effective use of a computer. As part of MSI Data's production operations teams, there will be a rare need for availability on evenings and weekends. Why should I consider working for MSI Data? Service Pro®, named an industry leader three consecutive times by G2 Crowd, is one of the most exciting up-and-coming brands in the field service software marketplace. Our customers are the experts that keep mission-critical equipment in commercial, industrial, and medical facility settings up and running. Service Pro is trusted by service businesses spanning over a dozen industries, and our team is rapidly adding new capabilities to our products. Perks: Competitive compensation, an excellent benefit program including medical, dental, vision, and insurance coverage, life insurance, 401(k) plan, unlimited PTO, and offer a hybrid office/remote work week. Additionally, we have regular employee engagement events. Overall, it's a great working environment. MSI Data is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training, and other personnel actions involving persons in all job titles and shall occur without regard to race, color, religion, sex, age, national origin, disability, genetic information, and/or military status. If you are interested in a position with us, please email both a cover letter and resume to ...@msidata.com. The employer retains the right to change or assign other duties to this position.