Associate Program Manager, Outreach and Feedback, Member Relations & Education
: Job Details :

Member Relations and Education (MRE) is responsible for engaging with firms to foster a mutual understanding of business and regulatory matters among FINRA and the firms we regulate; developing resources to assist firms; and providing educational opportunities to advance understanding of and compliance with a firm's regulatory obligations. MRE accomplishes this in a variety of ways, including, managing regional and advisory committees; capturing feedback from committees and firms; and planning and implementing conferences, events, and other industry education initiatives on rules, key topics and FINRA initiatives.The Associate Program Manager, Outreach and Feedback is responsible for the development and day-to-day planning of MRE's outreach events by using analytical, communication, and planning skills, as well as exercising discretion and independent judgement, to plan, enhance, coordinate, and implement MRE's various committee meetings, working groups, roundtables, and other outreach initiatives with internal and external participants.Essential Job Functions:Responsible for supporting the development and execution of MRE strategic outreach and feedback plan.Independently partners with leaders and subject matter experts across FINRA to develop outreach meeting agendas and materials. This includes planning and strategy meetings with internal subject matter experts and department leaders to develop meeting content and materials with discretion and independent judgment across all outreach & feedback programs. Additionally, works closely with appropriate staff across FINRA to develop priorities and focus areas for FINRA's external Advisory and Regional Committees as well as various working groups.Prepares and develops agendas and meeting materials for MRE's outreach programs.Actively participates in and executes outreach and feedback meetings, which includes interaction and discussion with senior executives of FINRA's member firms.Independently performs detailed analyses to identify key themes from outreach and feedback events to deliver talking points or summaries for senior leadership on trends, issues, and recommended action plans.Oversees the execution of day-of and on-site aspects at outreach meetings and events. Attends in-person meetings (travel required) and leads in preparing post-meeting notes, executive summaries, and action items.Leads the discussion and resolution of action items that result from meetings with member firms. Develops partnerships across MRE to ensure feedback obtained during outreach meetings informs strategic direction of content for educational programming and development of compliance tools.Works directly with Meetings and Conference Services (MCS) in the development and execution of outreach meetings and events, and makes recommendations for improvements as needed.Develops and tracks the timely completion of all projects and ensures they are within budget.Under the direction of senior staff member, acts as project manager for projects and initiatives, which requires establishing a working relationship across the department and organization to be able to meet deadlines.Demonstrates FINRA's values of Responsibility, Innovation, Collaboration and Expertise, while embracing FINRA's culture of diversity and inclusion, in interactions with colleagues, management, FINRA members, and outside parties.Performs other duties as required.Education/Experience Requirements:Bachelor's degree required plus a minimum of five years of experience in financial services, preferably in compliance or regulation, and a working knowledge of securities products. Degree in business, finance, or communications preferable.Demonstrate expertise in PowerPoint, Excel, and collaboration tools.Established proficiency in analytical, organizational, interpersonal, and communication (verbal and written) skills required.Successful candidate must have a strong ability to work under tight deadlines and manage changing priorities, within established guidelines and procedures.Energetic self-starter and constant learner who is proactive, resourceful, creative and works effectively in a dynamic, collaborative environment.Experienced project management, relationship management and customer service skills with high level of attention to detail.Strong ability to work well under pressure handling a wide variety of tasks; anticipate and adapt to changing workload priorities.Exercises excellent judgment with limited supervision.Proficiency in MS Office suite, Zoom, Concur and Workday.Working Conditions:Hybrid work environment.Extended hours and travel required.For work that is performed in CA, CO, HI, MN, VT, IL, Jersey City, NJ, NY, NY, MD, Washington DC, and WA the chart below outlines the proposed salary range for the corresponding location. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate's skill set, level of experience, education, and internal peer compensation comparisons.CA: Minimum Salary $91,500, Maximum Salary $170,900CO/HI/MN/VT*: Minimum Salary $79,500, Maximum Salary $142,300IL*: Minimum Salary $87,500, Maximum Salary $156,600Jersey City, NJ/NY, NY: Minimum Salary $95,400, Maximum Salary $170,900MD/Washington, DC: Minimum Salary $91,500, Maximum Salary $163,700WA: Minimum Salary $79,500, Maximum Salary $163,700*Including positions performed outside the state but reporting to an office or manager in that state.Candidates can expect salary offers that range from the minimum to the mid-point of the salary range. FINRA provides full pay ranges so that the candidate can consider their growth potential while at FINRA.#LI-HybridTo be considered for this position, please submit an application. Applications are accepted on an ongoing basis.The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.Please note: If the “Apply Now” button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly.FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's Employee Relations team at 240.###.#### or by email at ...@finra.org. Please note that this process is exclusively for inquiries regarding application accommodations. Employees may be eligible for a discretionary bonus in addition to base pay. Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law. As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.Time Off and Paid Leave*FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days, unless otherwise required by law (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays.*Based on full-time scheduleImportant InformationFINRA's Code of Conduct imposes restrictions on employees' investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code's investment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA's Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.You can read more about these restrictions here.As standard practice, employees must also execute FINRA's Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company's policy on nepotism.Search Firm RepresentativesPlease be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.FINRA is an Equal Opportunity and Affirmative Action EmployerAll qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person's relatives, friends or associates.FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.2020 FINRA. All rights reserved. FINRA is a registered trademark of the Financial Industry Regulatory Authority, Inc.SummaryLocation: Washington, DC (Job Posting); Kansas City, MO (Job Posting); Jericho, NY (Job Posting); Denver, CO (Job Posting); Dallas, TX (Job Posting); Chicago, IL (Job Posting); Boston, MA (Job Posting); Boca Raton, FL (Job Posting); Woodbridge, NJ (Job Posting); San Francisco, CA (Job Posting); Rockville, MD (Job Posting); Philadelphia, PA (Job Posting); New York, NY (Job Posting); New Orleans, LA (Job Posting); Los Angeles, CA (Job Posting)Type: Full time