Associate Project Manager
: Job Details :

Associate Project Manager

Austin, TX (Remote)

About us

Advanced Solutions International is a global software company focused on helping not-for-profits and membership organizations grow revenue, reduce expenses, improve performance, and engage and serve members and donors through innovative software solutions. Our portfolio of products includes iMIS Engagement Management System, TopClass Learning Management System, OpenWater Application and Review, and Clowder Mobile. Together, our brands help associations achieve great things.

About our position

As an Associate Project manager, you will be responsible for assisting in managing smaller projects, handling administrative tasks, and supporting other Project Managers and the Project Management Office. In this role you will contribute to project coordination and account management in compliance with ASI methodologies, ensuring efficient and effective project and services delivery.

What you'll be doing

• Setting up all internal systems for new implementations, PSS (Premium Support Services) or PIAS (Performance Improvement Advisory Service) subscriptions.
• Receiving incoming RTCs (Refer to Consulting) from Technical Support, tracking client approval and work to completion.
• Obtaining client approval for billable work, handling contract setup and signing, and dispatching to the appropriate resource, ensuring timely issue resolution.
• Helping manage foundation implementation projects, focusing on smaller, less complex accounts, and managing small internal projects as well.
• Overseeing administrative functions for PSS accounts, including managing budgets, assigning work to resources when the PSS lead requires assistance, and regularly checking in to ensure client satisfaction.
• Assisting Project Managers with administrative duties to allow them to focus on more strategic tasks like forecasting and risk mitigation.
• Providing support for sales support team, and assisting with project-related tasks as needed.
• Serving as the main point of contact for clients in their NUE (New User Experience) phase, the two-month period following their go live. Including regular meetings, escalating issues if needed, and ensuring they are getting the highest level of service from ASI as a whole.
• Performing other duties and job responsibilities as may be assigned from time to time.

What we want you to have

• Bachelor's degree in relevant field or equivalent experience
• 1+ years of project preferred, but not required
• Excellent attention to detail, strong organizational abilities, and effective communication skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Ability to manage multiple tasks simultaneously and work well in a team
• Demonstrated ability to assist project teams and collaborate successfully with others

What we offer

ASI has been operating for more than 30 years and has perfected the employee-first culture with a fun, friendly, and casual work environment. We encourage new ideas, fresh perspectives, and positive attitudes and offer the following employee benefits:

• Generous Paid Time Off
• Wellness Benefits
• Opportunities for Professional Growth and Development
• Volunteer Time Off
• Study Leave
• Employee Assistance Program
• Flexible Remote Work

Join our team and positively impact thousands of ASI customers around the world!

www.advsol.com/careers

ASI for All

ASI's commitment to diversity and inclusion stems from our core values of Courage, Excellence, and Respect. We value and respect different perspectives -- and those who have the courage to share their experiences and challenges -- and provide a supportive environment where ASI team members can grow and develop while delivering excellent products and services to our clients. In furtherance of our mission to keep our clients for life, we are committed to cultivating an inclusive work environment that reflects the varied non-profit and membership organizations we serve worldwide. ASI provides equal opportunities to all employees and qualified applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender perception or identity, marital status, disability, veteran status, or any other legally protected category. Applicants requiring accommodation in the application and/or interview process should notify the ASI Human Resources Department at ...@advsol.com.

If you or someone you know may be interested in this position, please have them apply here.