ASSOCIATE SALES REPRESENTATIVEABOUT THE COMPANYThompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider.
Job Profile:The Associate Sales Representative (ASR) role is designed to align with the company's Earthmoving sales initiatives. ASR territory assignments will align with that of outside Machine Sales Representatives (MSR). The targeted ASR territory responsibility is based on a total market industry opportunity. In areas with high industry opportunity, the ASR can expect to work with a fewer number MSR's. In areas with lower industry opportunity, the ASR will work with a greater number of MSR's. Today, this targeted industry opportunity is 400-600 new machines.
Responsibilities - Responsible for cold calling outbound lead generation for infrequent buyers
- Responsible for servicing walk-in traffic and inbound leads
- Centralized quoting for MSR and retail displays
- Assists with communication between customers and other departments
- Helps coordinate demonstrations and service loaners
- Closing administration
- MSR CRM sales funnel management
CompensationCommission: For every machine (new or used) that is sold by the ASR or MSR that they have responsibility for, a $25 commission will be paid. Commissions will be paid once per month.Monthly Bonus Incentive: Paid once per month following the release of PINS. The bonus incentive will be weighted based on specific KPI performance. The total monthly bonus incentive opportunity is $30 per machine sold (new or used) and will be calculated based on the prior month's results.
Safety - Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
- Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Customer Satisfaction - Respond to all customer requests in a professional and courteous, timely and responsive manner.
- Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism.
- Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
Business - Supports the organization's mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
- Accepts responsibility for mistakes or problems. Maintains ownership of assigned tasks.
- Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
- Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
- Maintain company and product confidentiality.
- Attend and participate in all meetings, trainings, and activities as required.
- Adhere to all Company policies and departmental procedures and rules.
- All other duties as assigned.
Work Conditions - Maintain a clean, safe working environment.
- Communicate effectively, verbally and in writing.
- Must be honest, reliable, and dependable, and display a positive attitude.
- Must be able to work well under occasional pressure or within work standards and deadlines.
- Must be able to work independently and/or with others in a team environment.
- Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
- Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance.
Physical Requirements - Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
- Able to lift up to 50-80 pounds occasionally.
Thompson Machinery offers competitive salaries and a complete benefits package.Compensation for this position will be commensurate with the candidate's experience and background.Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.