Associate Service Desk Agent - Client Services
: Job Details :

Full Time

1 Riverfront Plaza

Information Services

Day Shift

* Position Summary

* The Associate Service Desk Agent role is responsible for providing technical support, fault resolution, and advice services to ensure maximum availability, performance, and utilization of information systems across the MaineHealth system.

* Required Minimum Knowledge, Skills, and Abilities (KSAs)

* Education:. Associate's Degree in Informatics or equivalent IT experience preferred.

* License/Certifications: N/A

* Experience: N/A

* Additional Skills/Requirements Required: Basic knowledge of desktop and business/technical support systems, common operating systems and software applications.

* Additional Skills/Requirements Preferred: N/A