Asst. Store Manager Waikiki
: Job Details :

Topgolf Assistant Store Manager Waikiki

Location: Honolulu, Hawaii

The Assistant Store Manager is responsible for supporting the day-to-day retail operations of the store, inclusive of sales and service, team leadership, and operational excellence.

ROLES AND RESPONSIBILITIES

Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.

Connect with in-store clients and develop/retain a following of repeat clients to drive sales.

Assist in developing and implementing strategies to drive sales and key performance indicators.

Assist in recruiting and training a team of support managers and client experience-focused associates.

Train and coach team to meet and/or adhere to client service standards and company policies and procedures.

Create and manage in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.

Implement product and visual merchandising directives and techniques to maximize space and drive sales.

Manage inventory control procedures including product receipt, transfers, and returns.

Manage and maintain store cleanliness and organization, including front of house and stock space.

Foster a work environment focused on teamwork and productivity.

QUALIFICATIONS

Proficient in Microsoft Applications.

Proficient in back-office operations management.

Proficient in visual merchandising.

Ability to recruit, train, manage, and develop a team.

Ability to work effectively and collaboratively with cross-functional teams and stakeholders.

Ability to make decisions independently, or escalate when applicable.

Ability to work non-traditional hours; weekends, evenings, and holidays.

Strong written and verbal communication skills.

EDUCATION AND EXPERIENCE

Bachelor's Degree in Business or related field preferred.

Minimum 3 years' experience in a client service-related capacity.

Minimum 2 years' experience in retail store management.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

Work is performed in a retail environment/store. Walk, sit, stand, bend, reach, and move continually during working hours.

DISCLAIMER

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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