Asst. Store Manager Waikiki
Apply locations TM - Retail - Waikiki time type Full time posted on Posted 3 Days Ago job requisition id JR2023-7384
The Assistant Store Manager is responsible for supporting the day-to-day retail operations of his/her applicable store inclusive of sales and service, team leadership, and operational excellence.
ROLES AND RESPONSIBILITIES
- Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
- Connect with in-store clients and develop/retain a following of repeat clients to drive sales.
- Assist in developing and implementing strategies to drive sales and key performance indicators.
- Assist in recruiting and training a team of support managers and client experience-focused associates.
- Train and coach team to meet and/or adhere to client service standards and company policies and procedures.
- Create and manage in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
- Implement product and visual merchandising directives and techniques to maximize space and drive sales.
- Manage inventory control procedures including product receipt, transfers, and returns.
- Manage and maintain store cleanliness and organization, including front of house and stock space.
- Foster a work environment focused on teamwork and productivity.
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)
- Proficient in Microsoft Applications.
- Proficient in point-of-sale (POS) systems.
- Proficient in back-office operations management.
- Proficient in visual merchandising.
- Ability to recruit, train, manage, and develop a team.
- Ability to work effectively and collaboratively with cross-functional teams and stakeholders.
- Ability to make decisions independently or escalate when applicable.
- Ability to work non-traditional hours; weekends, evenings, and holidays.
- Strong written and verbal communication skills.
EDUCATION AND EXPERIENCE
- Bachelor's Degree in Business or related field preferred.
- Minimum 3 years' experience in a client service-related capacity.
- Minimum 2 years' experience in retail store management.
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)
- Work is performed in a retail environment/store.
- Walk, sit, stand, bend, reach, and move continually during working hours.
DISCLAIMER
This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification, and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees.
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