Location: Paramus,NJ, USA
Description
+ Reviews lab results, x-rays, and MRI/CT results prior to entering patient exam room.
+ Takes patient history, and records the information in the patient's chart.
+ Confers with physicians about new patient findings and potential diagnosis and treatment before they see each patient.
+ Obtains needed equipment for exam room procedures.
+ Prepares therapeutic injections and assists with minor procedures as needed.
+ Reviews pre-operative instructions and explains the surgical process to patients who are about to have surgery.
+ Assists physician with orders for pre-operative tests, CT scans, and MRIs.
+ Performs patient education duties; shows surgical videos, hands out brochures, and directs patients to specific Internet sites for more information.
+ Provides one-on-one clinic care as needed, under the supervision of a physician, and in accordance with the quality standards of the department including (taking a history, performing an initial evaluation, proxy orders, fitting of braces and splints per protocols, providing therapy per protocols and assisting with outpatient procedures such as injections). Individuals must have the knowledge base to be able to evaluate and report findings to the physician.
+ Works collaboratively with Practice Manager and Vice President of Ambulatory Service to ensure the Medical Center's Mission, Values Statements are amplified each day in the outpatient care area.
+ Works with the Practice Manager to ensure safe and professional patient care.
+ Provides education sessions to registered medical assistants to continue to improve: patient experience, triage work flow, customer service, and other areas identified.
+ Follows patients discharged from the Emergency Room and acts as a patient navigator for that patient population ensuring that proper follow-up is maintained.
+ Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations
+ Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards.
+ Assesses gaps in policies and procedures, and create necessary policies and procedures to fulfill these gaps.
+ Understands and adheres to the Medical Center's Code of Conduct.
+ Familiar with the Medical Center's Mission, Vision, and Values Statements.
OTHER JOB DUTIES
+ Attends monthly staff meetings
+ Answers telephone calls utilizing the proper standards of telephone etiquette
+ Performs other related duties as required.
Education:
+ Bachelors or Master's degree in Athletic Training required
Experience:
+ 1 to 3 years Customer Service Experience; prior Registration Knowledge required
Skills:
+ Current Certification as an Athletic Trainer by the Board of Certification.
+ Current Licensure as an Athletic Trainer in the State of New Jersey.
+ Two years of experience in a physician office or hospital preferred.
+ Ability to make independent decisions about patient care.
+ Working knowledge of managed care basics, and experience working with a managed care and Medicare population.
+ Comfortable using email and interacting with Internet applications.
+ Knowledge of practice management and word processing software.
+ Pleasant speaking voice and demeanor.
+ Good communication skills.
+ Neat, professional appearance.
Qualifications
Behaviors
Preferred
+ Leader: Inspires teammates to follow them
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
+ Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
+ Self-Starter: Inspired to perform without outside help
Licenses & Certifications
Required
+ ATHLETIC TRAINER