POSITION SUMMARY:
The incumbent in this position is responsible for steward and cleaning operations, ensuring restaurants are supplied with clean dishes and silverware according to business needs.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department. Responsible for the preparation and upkeep of food lines and self-service stations.
- Transport all food items from kitchen to respective areas.
- Assist in the kitchen with preparation of products and dish washing to ensure an adequate supply of dishes and utensils at all times.
- Maintain all beverage areas with all necessary beverages.
- Complete all set-up duties on time.
- Responsible for the overall cleanliness and appearance of assigned area and kitchen as required.
- Assists in the main kitchen with the preparation of various dishes as required.
- Uses proper transfer slips for all items coming and going to the Kitchen.
- Load all dinner plates, dessert plates, and bowls in proper areas.
- Put away and rotate all food storeroom orders.
- Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments.
- Maintains open lines of communications with the Chef and Director of Food & Beverage.
- Attend and participate in meetings, completing follow-up as assigned.
- Perform work regularly and predictably.
- Responsible for cleaning and sanitizing work and public spaces.
- Other duties as assigned.
NON-ESSENTIAL FUNCTIONS:
- Attend seminars when needed.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through a minimum of one-year progressive experience within the Stewards Department.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
- Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be at least twenty-one (18) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts.
KNOWLEDGE OF:
- Pertinent federal, state, and local laws, codes, and regulations.
- All operations of the Stewards Department.
ABILITY TO:
- Communicate clearly and concisely, both orally and in writing.
- Be flexible to work varying shifts and time schedules as needed.
- Deliver programs which create a service level of excellence for internal and external guests.
- Ability to communicate effectively with all levels of employees and outside contacts.
- Review and comprehend all necessary documentation.
- Inspect and maintain all areas for which responsible.
- Stock and retrieve supplies as needed.
18+