The Phoenix Group
Location: New York,NY, USA
Date: 2025-01-03T03:21:42Z
Job Description:
Key Responsibilities:
AV Technology Management:- Oversee installation, maintenance, and operation of AV systems, including conferencing platforms, displays, projectors, and audio equipment.
- Ensure all AV systems are up-to-date and fully operational.
Team Leadership:- Supervise and mentor a team of AV technicians.
- Develop training materials and conduct regular skill-building sessions.
Support & Troubleshooting:- Provide technical support for in-office and virtual meetings, including troubleshooting issues with AV equipment and software platforms (e.g., Zoom, Microsoft Teams).
- Manage urgent AV needs during high-stakes client meetings or events.
Event Coordination:- Coordinate AV requirements for internal and external events, ensuring proper setup and execution.
- Work with clients and attorneys to customize AV setups for depositions, mediations, and court proceedings.
Project Management:- Lead AV-related projects, including upgrades, installations, and integrations of new technology.
- Liaise with vendors and contractors to ensure timely delivery and installation of equipment.
Inventory & Budget Management:- Maintain an inventory of AV equipment and manage repairs or replacements as needed.
- Assist in creating and managing the AV budget, including forecasting expenses and justifying expenditures.
Policy Development:- Establish and enforce standards for AV usage and security within the firm.
- Create documentation for AV processes, best practices, and troubleshooting guides.
Qualifications:
- Bachelor's degree in Information Technology, Media Technology, or a related field (or equivalent experience).
- 5+ years of experience in AV technology roles, with at least 2 years in a supervisory capacity.
- Expertise with AV equipment, conferencing systems, and control platforms (e.g., Crestron, Extron, Polycom).
- Familiarity with enterprise collaboration tools like Microsoft Teams, Zoom, and Cisco WebEx.
- Strong troubleshooting skills and ability to work under pressure.
- Excellent communication and organizational skills.
- Certification in AV technologies (e.g., CTS, CTS-I) is a plus.
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