Do you have high volume call center experience? Do you enjoy working in a fast paced environment? Interested in helping customers fix their past due accounts?
We have your opportunity! APPLY NOW
Location: North Fort Worth
Schedule: **Flexible** To work an 8 hour shift between 8am - 8pm, Monday - Friday
Compensation: $18-21/hr Depending on Experience
Job Details:
- Collect payments on live and terminated accounts via phone pay, quick collect and letters using excellent customer service skills
- Negotiate payment solutions when the customer needs assistance and follow up when there is pending action required or payment arrangements have expired
- Manage a queue of assigned accounts
- When customer contact is a challenge, perform skip tracing activities to locate the customer and collateral and assign out for repossession when applicable
- Collaborate with internal and external groups to resolve escalated customer issues and/or complaints when needed
Requirements:
- High School Diploma or GED
- Bachelor's Degree preferred
- 2+ years of Collections experience
- Familiarity with the automotive industry is a plus!!
Application Process Includes:
- Drug testing
- Background check
To Apply for this Job:
Click the Apply Online button at the top of this page, then:
- If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.
- If you are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.
***Choose Southlake on the online application as your office***
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