Location: Roanoke,VA, USA
The Automotive Service Dispatcher is experienced and results-focused, responsible for dispatching work to technicians and maintaining daily schedules for all technicians.
Description:
* Distribute shop work as efficiently as possible in accordance with dealership policy
* Assign work to the correct technician level
* Ensure that technicians follow warranty policy and procedure guidelines
* Administer safety and housekeeping policies and procedures
* Review hard copies turned in by technicians to ensure that assigned work has been completed properly
* Ensure technicians complete the multi-point vehicle inspection forms
* Maintain a record of carryover vehicles
* Coordinate parts requirements with the Parts Department
* Spot-check repairs to assure quality and timely completion
* Ensure that all repair orders are accounted for and properly documented
* Assists in all other areas of the Service Department
* Achieves the production objectives set by management
* Maintains high ethical standards in all actions