Do you love working with new technologies and innovative products? We are seeking an energetic individual to join our Sales Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding Subaru, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs.At Spangler Subaru we strive to make every customer a customer for life. We reward individuals who are ready to work hard and stay motivated. Every employee at Spangler Subaru is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.Full-time base salary + monthly bonusWork Schedule: Mondays 9am - 7pm Tuesdays & Thursdays 9am - 5pm Fridays- off Saturdays 9am - 3pm What We Offer
- Medical, Dental, Vision, Life coverage, Disability coverage
- Retirement Plan
- Paid time off
- Discounts on products and services
- Employee vehicle purchase plans
- One state inspection per year
- Family owned and operated
- Long term job security
Job Responsibilities:
- Act as the essential communications link between the client and the dealership
- Receive inbound and make outbound sales calls, emails and texts to generate appointments and establish follow-up with sales appointments
- Contact leads generated by the dealership website or third-party company such as Cars.com, Edmunds.com, CarGurus.com
- Contact customers within a fifteen-minute time frame to provide a First Quality Response with accuracy and professionalism
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Provide customers with leasing and financing information as well as quotes
- Provide service customers with Subaru's Trade Up Advantage program information, explaining the benefits of trading in their vehicle for a new model
- Use Covideo to record and send customers videos of the vehicle they are interested in
- Utilize CRM tracking system daily, enters all customer inquiry data into system
- Compile all necessary reports, forms and other documentation on a timely basis
- Creates and maintains an excel spreadsheet of customer appointments
- Assist in answering dealership phone lines and directing calls to appropriate department
- Assist with showroom overflow and customer test drives
Traits we are seeking:
- At least one previous role based in strong customer service experience
- A highly professional approach and appearance
- Excellent verbal and written communication skills
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Ability to obtain a State Sales License
- Willing to submit to a pre-employment background check
- Valid driver's license