Job Summary: We are looking for an experienced Parts Counterperson / Parts Advisor to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.Compensation
- $55,000 - $75,000 per year based on level of previous experience
- Hourly salary plus monthly bonus based on parts department performance
Benefits
- Competitive Pay
- Blue Cross Blue Shield Medical and Dental on Day 1 of Employment
- 401K after 90 days
- Paid Time Off
- Paid Sick Time
- Paid Vacation Time
- Paid Training
- Career Advancement Opportunities
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high-level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtains credit authorization
Qualifications
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
About Us: The Kelly Automotive Group is a family owned and operated dealership group that was founded in 1965. For more than 55 years, we have been the North Shore's premier dealership group. We currently feature Ford, Nissan, Honda, Jeep, Chrysler, Infiniti, Volkswagen and Nissan NV Commercial Trucks. Our motto of Honest Sales and Excellent Service have guided us in our approach and is the foundation of our success. We are always looking for exceptional people who can help us provide our clients with the highest level of customer service. We have a simple philosophy that if we hire great people and treat them like family, they will in turn take great care of our customers.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.