Automotive Service Advisor
: Job Details :

Scott Kia of Springfield is looking for an experienced Service Advisor to join our team of professionals for our Service Department. The ideal candidate will possess a high energy level, a positive attitude, strong organization, communication, and problem-solving skills.ROLE COMPETENCIES:Positive AttitudeStrong, Respectful CommunicatorAccountableProblem-SolverCoachableBENEFITS:Medical/Dental/Vision401k MatchPaid VacationPersonal Time/Birthdays offTeam appreciation celebrationsCompany fitness gym, on-siteEagles/Phillies spirit daysCharity events & community volunteer opportunitiesNutrition and Wellness seminarsFinancial Planning workshopsCORE RESPONSIBILITIES:Organize and distribute the day's schedule to prepare for incoming guests and manage efficient workflow through the shop, selling work needed to satisfy customer requests and maximize profitability.Create a 5-star experience while leading each customer through the service journey to inspire trust and loyalty.Take ownership and expedite the well-organized preparation of information and paperwork for all departments. Also, attentively communicate with the customer and coordinate vehicles through the shop, car wash, and loaner department.Assist the Service Manager with the tactful management of high-expectation customers. Take ownership of resolving customer service concerns.Scott Auto Group is an equal-opportunity employer. All employment is decided on the basis of qualifications, merit, and business need.#J-18808-Ljbffr