Are you a Service Advisor, Service Consultant, or Service Writer who is looking for a new opportunity? Come join our team at Castle Automotive Group - we're looking to a Service Advisor for Chrysler Dodge Jeep Ram of Chesterton. Service Advisor Responsibilities
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensure the daily inventory of technicians' time is consistently sold to service customers
- Distribute work between technicians efficiently
- Answer technical questions about vehicle problems, warranties, services, and repairs
- Maintain Customer Success Index at or above company standards
- Assist in diagnosing vehicle problems; order parts and tools as necessary
- Oversee administration of warranty claims as well as training and supervising of service department
Service Advisor Qualifications
- Minimum 1 year previous experience preferred
- Consistent record of service and sales success
- Able to work with minimal supervision
- Acceptable driving record and valid driver's license
Benefits We Offer
- 401(K) with employer match
- Major Medical & Dental (50% employee paid premium)
- Voluntary Benefits (Accident, Critical Illness, Disability, and more)
- Life Insurance
- Paid Time Off
- Employee vehicle purchase discounts
- Career advancement
About Us:We are committed to delivering an extraordinary customer experience every day and a supportive and engaging environment where you can thrive to make it happen! If this sounds like something of interest to you, please apply now with any relevant qualifications that would make you a valuable addition here at Castle Auto Group. With competitive pay and benefits, this opportunity won't last long so don't wait until it's too late.We are looking for qualified, quality people who are ready to start their career within our family.To learn more about us visit: We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.