Job Posting: Automotive Service CoordinatorLocation: Westbrook Toyota, Westbrook, CTCompany: Lorensen Auto GroupAre you an organized, positive, and customer-focused professional looking for a rewarding career in the automotive industry? Westbrook Toyota, part of the Lorensen Auto Group, is seeking a Service Coordinator to join our dynamic team.Key Responsibilities:
- Schedule service appointments efficiently for customers.
- Conduct confirmation and follow-up calls to ensure customer satisfaction.
- Offer maintenance plans tailored to customer needs.
- Provide exceptional customer service by addressing inquiries and resolving concerns.
- Collaborate with sales, parts, and service teams to ensure a seamless customer experience.
Qualifications:
- Strong organizational skills and ability to multitask in a fast-paced environment.
- Positive attitude and a passion for delivering outstanding customer service.
- Excellent communication skills, both verbal and written.
- Proficient with computers and comfortable learning new software.
- Ability to work effectively as part of a team.
What We Offer:
- Full-time position with a competitive salary.
- Comprehensive benefits package, including health, dental, and vision insurance.
- 401(k) retirement plan.
- Opportunities for career growth and development within the Lorensen Auto Group.
Why Westbrook Toyota?Westbrook Toyota is committed to providing a supportive and professional environment where team members can thrive. As part of the Lorensen Auto Group, we pride ourselves on our dedication to customer satisfaction and employee success.If you're ready to bring your skills and enthusiasm to a company that values your contributions, we want to hear from you!Apply today and become a valued member of the Westbrook Toyota team.We are an Equal Opportunity Employer.