Overview:
We seek an Automotive Service Dispatcher with a Broad Knowledge Of Automotive Repair. The ideal candidate must have above-average communication skills and be familiar with time and labor commitments needed for automotive service repairs and vehicle maintenance. This is a full-time position with exceptional benefits.
- $50,000 to $60,000 per year salary plus bonus
- Hours are Monday - Friday from 7:00 am to 5:00 pm
- This Position Is Full Time
Join a cohesive team at Performance Toyota Fairfield for a career with great opportunities for growth and development under a caring leadership team. Located on Rt-4, right off I-275, outside Cincinnati. Apply now!
Why Choose Performance Toyota Fairfield?
- The service shop is climate-controlled
- Very well lit work area
- Uniforms provided
- Technician locker room
- Fully equipped technician break room
- Advancement potential for top performers!
- 15-time winners of the Toyota President's Award for outstanding performance in sales, SERVICE, parts, and guest satisfaction!
Employee Benefits Available:
- Paid Vacation and personal days off
- 401k retirement plan with Generous Company Match
- Health insurance
- Vision insurance
- Dental Plan
- HSA or FSA plans
- Life insurance
- Short- and long-term disability
Responsibilities:
Service Dispatcher:
- Efficiently schedule daily service shop work
- Distribute work fairly and equitably to the most qualified technician who can have the work completed promptly based on the promised time
- Verify technicians are properly disposing of warranty parts and materials
- Review technician notes and make sure repairs were properly documented
- Confirm multi-point inspection forms and videos are fully completed
- Assure a copy of the vehicle history is attached to all warranty repair orders
- Comprehensive dispatch logs turned in to the Service Manager daily
- Log carry-overs daily to be best prepared for the next day.
- Communicate with Advisors, Techs, and the Parts Department regarding the status of repairs
- Random checking of timeliness and quality of repairs
- Assure when work is completed that repair orders are closed
Qualifications:
Service Dispatcher:
- High school diploma or GED required
- Previous experience as a Dealership Service Dispatcher preferred, not required
- 3-4 years experience as an Automotive Technician preferred
- Basic computer literacy required
- Possess a driver's license with a driving record that will allow you to drive customer and company vehicles
- Performance Toyota Fairfield is a drug-free workplace