Job Type Full-timeDescription**Prior service technician or dealership experience required** Serious inquires that satisfy all requirements only CMA's Williamsburg Ford is searching for a customer centric service technician to support onsite operations. Candidate must have prior automotive service experience and be able to demonstrate proficiency in basic maintenance, diagnostics, customer service and computer operation. This role requires the ability to lift tires safely from a crouching position and be comfortable performing services while bending, squatting and laying on the ground.As a Ford Certified Technician, you will :
- Organize and prepare for the day's appointments
- Perform high level diagnostic & repair services as needed by customer request
- Perform multi-point inspection videos (share to advisors)
- Perform the work needed in a clean and efficient manner
- Commit to Fix it right the first time
- Be a part of an amazing cutting-edge team working to revolutionize the way we deliver our service experience!
Benefits:
- Participation in CMA's Employee Stock Ownership Program
- Tuition reimbursement / advancement opportunities
- Ford Transit, for work use, equipped with computer and tools
- Competitive compensation plan
- Paid Vacation
- 401k
RequirementsQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience
- Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Two to four years related experience and/or training; or equivalent combination of education and experience.
Language Skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Mathematical Skills
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Certificates, Licenses, RegistrationsAutomotive Service Excellence (ASE) Certifications:
- Automatic Transmission/Transaxle Certification for Auto/Light Truck
- Brakes Certification for Auto/Light Truck
- Electrical/Electronic Systems Certification for Auto/Light Truck
- Engine Performance Certification for Auto/Light Truck
- Engine Repair Certification for Auto/Light Truck
- Heating and Air Conditioning Certification for Auto/Light Truck
- Manual Drive Train and Axle Certification for Auto/Light Truck
- Suspension and Steering Certification for Auto/Light Truck
- Damage Analysis and Estimating Certification for Collision Repair
- Mechanical and Electrical Components Certification for Collision Repair
- Non-Structural Analysis and Damage Repair Certification for Collision Repair
- Painting and Refinishing Certification for Collision Repair
- Structural Analysis and Damage Repair Certification for Collision Repair
- Assembly Specialist Certification for Engine Machinist
- Cylinder Block Specialist Certification for Engine Machinist
- Cylinder Head Specialist Certification for Engine Machinist
- Brakes Certification for Medium/Heavy Truck
- Diesel Engines Certification for Medium/Heavy Truck
- Drive Train Certification for Medium/Heavy Truck
- Electrical/Electronic Systems Certification for Medium/Heavy Truck
- Gasoline Engines Certification for Medium/Heavy Truck
- Heating, Ventilation and Air Conditioning Certification for Medium/Heavy Truck
- Preventive Maintenance Inspection Certification for Medium/Heavy Truck
- Suspension and Steering Certification for Medium/Heavy Truck
- Automobile Parts Specialist Certification
- Medium/Heavy Truck Parts Specialist Certification
- Air Conditioning Certification for School Bus
- Body Systems and Special Equipment Certification for School Bus
- Brakes Certification for School Bus
- Diesel Engines Certification for School Bus
- Drive Train Certification for School Bus
- Electrical/Electronic Systems Certification for School Bus
- Suspension and Steering Certification for School Bus
- Advanced Series-Automobile Advanced Engine Performance Certification
- Advanced Series-Truck Advanced Electric Diesel Engine Diagnosis Certification
- Light Vehicles-Compressed Natural Gas Certification for Alternate Fuels
I-CAR Certificate of Advanced Training:
- Advanced Vehicle Systems
- Aluminum Repair, Replacement and Welding
- Detailing
- Electronics for Collision Repair
- Executive Seminar
- Finish Matching
- Glass Replacement
- Plastic Repair
- Steering and Suspension
- Understanding Collision Repair
- Workplace Hazardous Materials
OTHER:Manufacturer TrainingPaint Manufacturer TrainingState Emission CertificationState Sales LicenseState Vehicle Inspector CertificationValid Driver's LicenseSalary Description Senior / Master Flat Rate up to $37 / hour