Are you ready to take your career to the next level with a highly respected company that values professional growth? Berlin City Auto Group seeks a dynamic Automotive Service to Sales Guide to join our winning team in Gorham, New Hampshire. Flexible schedule and competitive pay! Sign-on bonus of up to $5k for a qualified candidate!What We Offer:
- Competitive hourly rate starting at $20.00 per hour + $200.00 per sold vehicle
- Training and mentorship: We invest in your success by providing comprehensive training and mentorship programs to help you excel in your role
- Recognition programs & awards: We have a culture that celebrates excellence and high performance
- Flexible schedule with paid time off that starts accruing from day one of employment
- Comprehensive benefits package including medical, dental, vision, life, and disability insurance, and more
- 401(k) with employer contribution
- Health and Wellness membership reimbursement of up to $75.00 per month
- Employee discounts
- Fun team atmosphere where your contributions are valued and appreciated
Position Overview:As a Service Sales Associate, you will play a pivotal role in our dealership. You will identify prospects via the Service Drive, qualify leads, assist customers in the trade-in process, and guide them through the appraisal and sales transactions. Your responsibilities will include product presentation, selling, appraising vehicles, negotiating, presenting vehicle features, and closing sales transactions.Who You Are:
- Customer-centric: You prioritize high customer satisfaction and treat all customers with dignity, ensuring a positive purchase or service experience.
- Driven and proactive: You are motivated to prospect and develop potential customers through existing relationships, new customers, and referrals.
- Independent and self-motivated: You require minimal supervision to complete tasks and take ownership of your responsibilities.
- Excellent communicator: You have a proven ability to establish and maintain a consistently high level of customer satisfaction. You can discuss terms with clients in a friendly and professional manner while maintaining profit levels at or above company standards.
- Product knowledge enthusiast: You thrive on staying informed and educated about all product model features and benefits.
- Team player: You can act as a liaison between the Service Drive and Salesforce members, fostering a collaborative and supportive environment.
- Dedicated: You are passionate about your role and eager to contribute to our ever-growing network of dealerships.
Essential Responsibilities:
- Continuously develop and qualify customer leads through the service drive.
- Make calls to customers to confirm scheduled vehicles for appraisal.
- Develop relationships with customers and gauge their interest in a trade-up.
- Consistently achieve sales quotas and meet sales action plan objectives.
- Establish and maintain a consistently high level of customer satisfaction.
- Stay informed, maintain, and fine-tune the skills required for the position.
- Comply with all company policies and procedures.
- Consistently perform the duties and responsibilities assigned to the standards and goals established for the position.
Essential Skills:
- Proficiency in basic computer skills, including Microsoft Office, Cox Automotive DealerTrack, Cox Automotive Vinsolutions, Cox Automotive Provision, and Mastermind.
- Customer service experience.
Requirements:
- At least 18 years of age.
- Must possess a valid driver's license and have a favorable motor vehicle record.
- Ability to pass a pre-employment background check
Who We Are:Berlin City Auto Group is a family of dealerships located throughout Maine, New Hampshire, and Vermont. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a team of highly energized, engaged, and diverse people bound together by our core beliefs and values. Together we are dedicated to Humility, Integrity, and Passion, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our philosophy is Easy - a way of doing business that finds a way to satisfy every customer with the highest service level. Our team feels like family, and we treat everyone around us that way. We are passionate about our work and the culture that we have created.Listen to what our team has to say about working at Berlin City Auto GroupTo Learn More about Berlin City Auto Group and Career Opportunities, visit us at EEOC Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. ADA Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices. 545 Main St, Gorham, NH 03581