Service Department DispatcherAs a Service Department Dispatcher at Bozarth Chevrolet you will get to build relationships and talk about cars for a living! We will rely on you to be a brand ambassador for Bozarth Chevrolet and for GM, promoting our products, services, people, and experiences.In this role, you get to interact with customers, technicians, management, and service advisers. This is a career for those who are empathetic, multitasking and excellent problem solvers. Here, you will build a career that helps people achieve their dreams, because purchasing a car isn't just about a new set of tires, it's about creating memories, establishing reliability, and achieving convenience and mobility.In order to realize our vision Ed Bozarth Auto Group needs the best Customer Care Professionals in the market to give the best first impression and follow up experiences over the phone. We love our clients and want to make a personal connection with everyone that calls us!What you getIn addition to a full suite of medical benefits, discounts on cars and parts, employee appreciation events, and paid time off. You will be paid hourly, with a production bonus, depending on experience and qualifications. You will have the benefit of being an independent self starter with the opportunity for growth within the Dealership. We will provide you the BEST continued training and opportunities for advancement that will allow you to make a positive and lasting impact on the world. If this speaks to you, then please apply now.Key Responsibilities:
- Exhibit an excellent sense of hospitality
- Work with technicians, service advisers and sales manager
- Multi-task
- Pre-owned Reconditioning
- Self-directed (can perform tasks with minimal supervision)
- Have a positive and productive attitude
- Receptive to special requests, help all departments when needed
- Enthusiastic about interacting with and helping the clients they interact with
- Be on time and getting the job done in time
- Perform all work-related duties in a friendly and cordial manner, committing to exceed customer expectations.
Work related duties: 1. Monitor shop flow by insuring jobs are assigned to the proper technician and completed in a timely manner 2. Write internal repair orders and monitor until completed 3. Manage Pre-owned reconditioning including writing the repair order and following progress through the reconditioning process. 4. Work with outside vendors providing services such as detail, PDR, Windshield replacement, etc. 5. Assist with booking when neededQualifications:
- Outstanding/effective communicator
- Team and independent worker
- Be productive in a service department environment
Keywords: automotive service ; cashier ; dispatcher ; Customer Service ; best auto group ever