Location: Charleston,SC, USA
Optimize technician skill and trouble shooting skills to manage workflow through a busy automotive service departmentDepartment efficiency and timely throughput is vital to the success of the department and to the asst service managers and customers whose vehicles are being serviced or repairedResponsibilitiesmatching technician skills with incoming vehicle issues, maximizing technician time, efficiency, skill sets and education levels for quickest, best repair resultassisting in trouble shooting vehicle issues, training technicians on proper repair proceduresacting as liaison between asst service mgrs and techniciansassisting with identifying customer symptoms, complaint verification as well as quality controlassisting serivce department managers with team management and shop moraledispatching work to achieve customer promise times and proper distribution by skill set and work mixanything else asked within the scope of the service departmentQualificationsprevious related position and experience; ie., automotive service department, parts department managementhigh level of mechanical and technical automotive repair experience; ie., master technicianproven ability to manage a teamsuccessful previous team orientation