Location: Fairfield,IA, USA
Job Summary
Provide crucial support in the Housing and Mailroom departments at the university. This role involves managing day-to-day administrative tasks, ensuring effective operation of both housing and mailroom services, and maintaining excellent levels of service for students, faculty, and staff.
Job Responsibilities
1. Housing Support:
* Manage inquiries and concerns from residents regarding housing assignments, room changes, and maintenance requests.
* Coordinate with the maintenance team to ensure timely completion of repair requests.
* Assist in the preparation and distribution of communication-related to housing policies and events.
2. Mailroom Operations:
* Manage the reception, sorting, and distribution of mail and packages to students and staff.
* Maintain accurate logs of incoming and outgoing mail and packages.
* Ensure compliance with postal regulations and university policies.
* Provide customer service to resolve issues related to mail delivery and dispatch.
3. Administrative Duties:
* Perform clerical duties including filing, answering phone calls, and managing email correspondence.
* Assist in the preparation of reports and presentations related to housing and mailroom operations.
* Manage inventory of office supplies and reorder, as necessary.
4. Financial Administration:
* Assist in the processing of invoices and payments related to housing and mailroom operations.
5. Compliance and Safety:
* Ensure that housing and mailroom operations comply with university policies, safety standards, and legal regulations.
* Participate in training and safety drills to maintain preparedness for emergency situations.
Job Qualifications
* 3 - 5 years previous experience in administrative support, preferably in an educational or housing/mailroom setting.
* Strong organizational and multitasking abilities.
* Excellent communication and interpersonal skills.
* Proficiency in Microsoft Office Suite and experience with database management.
* Ability to manage confidential information with discretion.
* Must be able to lift twenty pounds at a time.