AV Analyst, II
: Job Details :

Job TitleAV Analyst, IIJob DescriptionI. Job SummaryReporting to the Lead, AV Systems Engineering & Support, the AV Analyst, II will support AV Engineering & Systems support throughout the organization with an emphasis on supporting the NYC location. The AV Analyst, II will support our internal customers with AV support issues onsite as needed. This role will require occasional travel to the various DDM contiguous US locations.In-Office Expectations: This position is fully in-office due to the nature of the work being done.II. Essential Job FunctionsWork directly with Lead, AV Systems Engineering & Support on various AV projectsUpdate and maintain AV Event Google Sheet with relevant Live Event detailsAbility to read and understand AV DrawingsOrganize AV Engineering documentationUtilize ticketing system to document all tasks and workIdentify, track, and maintain asset inventory across the organizationFirst point of support for AV issues, including after-hour and weekend support for business-critical functionsMonitor and track incident trends for each location to ensure proper escalation and responsivenessProvide support for conference room and Zoom supportProvide support to AV vendors during project integrationsSupport the RMA process for defective AV equipment and track warranty informationAssist with asset managementAssist with ad-hoc and team projects as neededIII. Minimum Qualifications and Job RequirementsEducation: Bachelor's degree or equivalent work experienceExperience: Minimum of 2 years of experience in an AV Technical support roleSpecific Knowledge, Skills and Abilities:General: Able to communicate effectively with team leads and senior leadership to ensure project successAbility to read and interpret schematics, floorplans, and rack elevationsAbility to commission AV solutions in conference rooms ranging from small to large capacity spacesSkilled at troubleshooting basic AV issues, and acting with a sense of urgency during high-pressure situationsAudio Engineering: Knowledge of audio principles, including noise floor and signal-to-noise ratioFamiliarity with dynamics processing techniques such as compression, equalization, limiting, gating, and filteringKnowledge of Analog and Digital audio recorders and the operation of both analog and digital mixing boardsSkilled in microphone operation and techniques, and capable of troubleshooting audio hardware and software issuesKnowledge in DSP configuration, operation, and troubleshooting is required, as well as a solid understanding of proper cable management and maintenanceExperience configuring and operating wireless microphones, using HTML-based DSP software such as IntelliMix, and applying sound reinforcement principles to maintain proper gain structure and avoid feedbackVisual Engineering: A basic understanding of visual principles such as color balancing, contrast ratio, screen resolution, scaling, frame rate, alignment, and aspect ratio and familiarity with projector operationFamiliarity with maintaining digital signage hardwareFamiliarity with operating PTZ cameras and experience setting up equipment for live streaming applicationsAV Control Systems & Networking: Knowledge of AV control processors and peripherals, including systems like Crestron, Extron, and Q-SYS (Tx/Rx, extenders, DM switchers, touch panels)A familiarity of streaming protocols such as NDI, RTMP, RTSP, and HLS, is preferredA basic understanding of Audio over IP (AoIP) protocols such as DANTE, AVB, and Ravenna and be familiar with IPTV systems and their operation% Travel Required (Approximate): 15-20%It is the policy of Dotdash Meredith to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing ddm.hr@.The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: RangeSalary: $70,000 - $85,000The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.#J-18808-Ljbffr