AVP-Sales Core Delivery
Location: ID
Level:
Employment Status: Permanent
Department: Group Digital Delivery
Description:
This role leads the delivery of Sales and Distribution Systems, Partner Relationship Management, and Distribution Management Systems. Responsibilities include defining requirements, managing delivery methodologies, overseeing developers and vendors, budgeting, and interfacing with stakeholders. The focus is on continuous improvement, agility, and efficiency in delivery processes.
Responsibilities:
- Assess, define, formulate and review solutions, manage delivery for applications and systems related to Channel and Sales and Distribution specifically for Sales Core System Delivery.
- Manage application developers and vendor partners for Agile and Waterfall (two-speed operational approaches) for solution development and delivery of the required application and system.
- Manage bucket man-days for development and delivery support from vendors.
- Serve as subject matter expert for technical business solutions and delivery support to ensure that project deliverables are in accordance with the defined solution and time plan.
- Monitor the quality of services after activation and/or launching in the live system to ensure and improve the quality of service delivery.
Requirements:
- Minimum University Degree (S1), with a major study in Informatics / Computer / Electrical / Telecommunication / Industrial Engineering.
- Agile certification is an advantage.
- Minimum of 5 years of experience in the telecommunication industry, especially in Sales and Distribution and Partner Relationship Management (PRM) technology design, solution, and delivery.
- Excellent communication skills in both Bahasa Indonesia and English.
- Excellent technical writing and reporting skills.
- Excellent presentation and persuasion skills.
- Strong knowledge of the telecommunication business in general.
- Excellent understanding of general and specific business processes within the business users.
- Strong knowledge of IT system landscape and technology roadmap.
- Excellent analytical thinking skills.
- Capable of working independently and as a team member.
- Strong knowledge of Sales Core System, Partner Relationship Management (PRM), Distribution Management System (DMS), and Card and Voucher Management.
- Excellent knowledge of Agile Framework and Waterfall Methodology.
- Extensive experience in managing end-to-end demand lifecycle processes (requirement, solution, and delivery), budget, governance, and resources.
- Excellent end-to-end Delivery Management (Project Management / Scrum Master / Vendor Management).
- Strong understanding of overall system architecture and end-to-end system integration, IT application and system solution and design, database design, infrastructure design, and services of the telco.
- Strong understanding of system bucket man-days management, review, optimization, and approval to maintain budget stability.
- Good knowledge in Infrastructure in the areas of server, storage, database, cloud & virtualization, backup systems, desktop, local/wide area networks, data centers, and disaster recovery.
- Good knowledge of Business Process Framework, Application Framework, and Information Framework.
- Familiarity with Enterprise Architecture.
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