Location: Mooresville,NC, USA
Our CompanyGentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day.OverviewWe are looking for an Area Vice President Target Markets - Operations to join our team. You will be responsible for activities in specific target markets identified as underperforming; troubleshooting all operational procedures and processes for the location; evaluating all business resources, productivity, and activity; identify training needs; leading the location strategy development and implementation to meet or exceed goals. This role will work cross functionally with corporate leaders across the organization.Extensive travel required.About YouProvides performance oversight to target market and partners with senior management to prioritize business strategies and mission alignmentAccountability for operationalizing the strategic, operational, and budgetary plans for all aspects of the target market and all activities related to programs and issuesAbility to bring forward innovative and creative ideas and suggestions, is always looking for better, more efficient ways to improve process and systemsExcellent business and financial acumenAbility to create and manage a process from ideation to executionExtensive daily travel and frequent overnight travel - 75%Essential Functions of PositionCollaborates with Executive Leadership team to identify markets necessary for target market assessmentLead operations consistent with programs that optimize best practices in patient care to enhance overall patient experienceDrive overall market performanceCollaborate with clinical leadership to drive clinical performanceDirects and participates in core target market operations and business development assessment functions in conjunction with local and upline leadershipAnalyzes and evaluates the effectiveness of business development, operations productivity and resultsAssists with collaborative development and implementation of business development strategy for location rebootAssists in research and development of strategies and plans to identify targeted business development opportunities and new account development.Provides support, direction, leadership and accountability for business development leadership and resources to meet productivity expectations and goalsWithin scope of position, provides leadership and personal accountability to ensure compliance to corporate and regulatory policies, business growth, professional development and integrityProvides support with business development, clinical and operational counterparts to establish and implement short- and long-range goals, objectives, policies and operating standardsAligns strategic plan for the location to meet or exceed budgeted admissions and census, goals for targeted marketCoaches and trains operations professionals on effective business strategies through meetings, phone calls and field travelJob Specifications:Specialized Knowledge/Skills:Working knowledge of business operations processExhibit influential behavior skills to engage operations partners in the assessment, strategic development and implementation processesWell organized and confident to work independently, but is a team playerAbility to communicate clearly to remote field, mid-level, and executive staffExercises professional judgement and demonstrates good problem-resolution skillsAbility to communicate clearly to remote field, mid-level, and executive staffExercises professional judgment and demonstrates good problem-resolution skillsVery comfortable working with multiple online and computer applicationsAbility to balance multiple tasks and manage conflicting prioritiesStrong communication and follow-up skillsEducation/Experience:Bachelor's degree5-10 years operations experience in healthcare service industry required, hospice experience preferredProven ability to drive strategy, set and meet established targetsLicense/Certification:Valid driver's license and automobile liability insurance coverageTraining/Equipment:Intermediate Excel skillsBasic PowerPoint skillsExperience reviewing data in electronic systemsExperience with HomeCare-HomeBase preferredWe OfferComprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTOOpportunity to Participate In a Fleet ProgramCompetitive SalariesMileage ReimbursementProfessional Growth and Development OpportunitiesLegaleseThis is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplaceReqID: 2024-111909Category: OperationsPosition Type: Full-TimeCompany: GentivaType of Service: All Divisions