Fleet Support Engineer
: Job Details :

Our Autonomous Vehicle client is looking for Fleet Support Engineer in Las Vegas, NE who will be actively engaged in the operational uptime of our fleet.Description:The primary responsibilities include the diagnosis of complex hardware/software-related issues, interfacing with cross-functional engineering teams to drive resolution, capturing the troubleshooting details and placing them in the internal knowledge database, and generally being available to support the daily technical operations.Responsibilities:Point of contact for real-time escalation from technicians of fleet issuesDocument, amend, and maintain a troubleshooting guide for all technicians to use as faults are diagnosed and resolvedEstablishing diagnostic procedures to expedite troubleshooting in the futureHistorical review of vehicle/fleet data, parsing and interpreting vehicle logs and their physical implicationsWork with engineering design to improve tooling and detection of issuesWork to implement effective countermeasures across the fleetDefine/capture required data points to validate issue resolutionQualifications:Minimum of 2-4 years of relevant experience in transportation, aerospace, or autonomous vehiclesBachelor's degree in Electrical Engineering, Computer Engineering or Automotive EngineeringExperience with low/high voltage circuits, Unified Diagnostic Services (UDS), and how to safely troubleshootUnderstanding of hardware and software systems architecture, communications to support in an operations settingEmbraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drive specific resolution into single componentsSelf-starter, ability to build relationships across the companyAbility to comprehend schematics, electrical diagrams, connector end views/pinout.Preferred Qualifications:Experience with electric vehicle technologyExperience with remotely supporting vehicle troubleshootingHands-on experience with vehicle hardwareExperience with Linux & Python-based programming systems for fleet-level data processingExperience with software that interfaces with hardwareFamiliarity with networking, TCP, and socket programmingAs an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws