General Purpose:The Baker provides customer-friendly service to our valuable customers and creates the quality products that Adams is known for. This means producing high quality breads and rolls, as well as a variety of other dough-based products.FLSA Status: Non-exempt Reports to: Manager, Assistant Manager, Supervisor Job Description:
- Ensure that customers receive the best customer service by providing friendly, polite and knowledgeable service
- Greet customers personally and thank them appreciatively for shopping at Adams
- Take customer orders both in person and on the phone
- Report to bakery manager or assistant to review key goals and tasks for the day
- Check the floor to see what items are running low and what is needed for the day
- Have strong knowledge of product ingredients and be able to converse with customers toaddress allergen concerns
- Produce a high volume of a variety of baked goods, including but not limited to, breads, rolls, coffee cakes, loaf cakes, cookies, scones, and muffins according to recipes used in the bakery
- Possess bread-baking knowledge for a variety of types of bread
- Weigh ingredients, mix, scale and bake, and finish products for sale
- Be aware of sale items and have them baked in time for them to be packaged and out for the sale when it begins
- Maintain full knowledge of bakery product line and pricing
- Rotate products to keep older product in front and stock cases and sale tables, making sure each package is correctly labeled and there are no empty spaces; rotate cakes to keep oldest in back
- Make apple cider donuts
- Be the final line for quality control: look for packaging issues, sell-by dates, and be vigilant about quality and presentation for all products put into the case or for special orders
- Keep the ingredient bins full
- Clean dishes and equipment used and put away once dry
- Keep all areas of the department clean and organized, including sales floor, counter, cases, coolers, preparation and production areas
- When a customer needs assistance, give the customer priority over the task at hand
Physical Requirements:
- Consistently lift and move 50 pounds
- Stand for duration of shift
- Use hands, wrists, fingers and arms for duration of shift
- Safety operate mixers, large ovens, bread slicer, knives, donut machine and other equipment necessary to run the department
Qualifications:
- Communicate clearly with customers and co-workers
- Employees are our internal customers; treat them with the same courtesy and respect as our external customers
- Be food safety certified
- Be 18 years or older
- Must work efficiently and at a productive pace per department needs
- Must be able to work scheduled shift
- Follow all department safety policies and procedures
- Be able to concentrate on tasks in order to avoid injury and waste of product
- Be able to read and understand recipes and cake order tickets
- Perform math necessary to complete measurements accurately
- Be knowledgeable about Adams product - recommend ideas to customers by exploring customer preferences and advocating Adams product
- Culinary degree or 2 years' professional baking experience
Disclaimer:The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore subject to change. I understand that other responsibilities may be required. I understand and confirm that I am able to carry out the duties of this position.