Location: Mentor,OH, USA
Bakery Associate: No experience necessary. We will train the right person to be an awesome member of our team!
We offer a fast-paced and fun Team Culture, Competitive Pay, Performance Bonuses, Employee Discounts, and More!
Applicants may be hired as Bake Assists, Cake Frosters, Guest Services Representatives, or a combination of the three.
Position Summary:
Cake Froster Description:
The Cake Froster makes cake frosting and frosts all cakes according to established standards and time guidelines, including cakes available for walk-in guests, pre-ordered cakes, and marketing (sample) cakes. The Cake Froster keeps the display case fully stocked, samples readily available, and maintains appropriate par levels of additional cakes. Cake Frosters keep the frosting station clean, sanitized, and running efficiently.
Guest Services Representative Description:
The Guest Services Representative serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment. Guest Services Representatives assist the Crafting department, perform light cleaning, and some clerical duties.
Bake Assist Description:
The Bake Assist helps other departments as necessary, scooping cake batter, flipping cakes, folding boxes, labeling containers, etc.
Compensation:
The Bakery Associate will earn a minimum of $10.00 per hour to start. Candidates may be further compensated based on their experience, drive, ability to learn quickly, and desire to improve. Additional compensation is available, including performance bonuses and other perks!
Responsibilities may include but are not limited to:
Bake Assist:
* Scoops cake batter into cake pans
* Flips baked cakes into containers and wraps large cakes to prepare for frosting
* Takes empty cake pans to Utility for washing
* Folds cake boxes, labels containers, etc.
* Assists other departments as necessary
Cake Froster:
* Makes cake frosting when amount goes below par level
* Frosts all cakes for same-day and next-day orders
* Fold cake boxes
* Keep frosting area clean and sanitized including tables, microwave, and tool bins
* Assist guests placing phone orders
* Assist other departments as necessary
Guest Services Representative:
* Introduce walk-in guests to our bakery and our products with a guest tour
* Keep case in retail area stocked with Bundtlets, 8 , and 10 cakes, and back-up sample trays
* Fold cake boxes
* Assist guests with walk-in orders while using creative celebration solutions
* Suggest balloon sales, show retail items, and up-sell with candles and cards
* Assist guests placing phone orders
* Give cake presentations while performing quality control tests
* Operate & balance point of sale (POS) with accuracy and efficiency
* Gather guest email addresses for our eClub
* Maintaining a strong knowledge of NbC's products, prices, and promotions
* Keep retail area clean, swept, and neatly merchandised
* Dust all retail surfaces, including all counter tops, and POS stations
* Perform duties assigned by Crafting department such as fluffing bows and making design pieces
* Assist other departments as necessary
Candidates must be able to lift 50 pounds.
We are looking to bring our new colleague on board as soon as possible, but we will spend the necessary time to find the best fit both in abilities and culturally.
We can't wait to meet you!
Additional Information:
All employees are eligible for performance bonuses and employee discounts. Please ask for details if granted an interview.