Location: New York,NY, USA
Benefits:
Competitive salary
Employee discounts
Opportunity for advancement
Eileen's Special Cheesecake is seeking a Full-Time Shift Leader to help lead the front of house operations. This is an excellent opportunity for someone looking to utilize their previous experience working with a team of 5+ people, for a long-term career. Excellent leadership and organizational skills along with a passion for Cheesecake a must!
Specifically responsible for maintaining the work flow and coaching counter attendants on compliance; SOP's; POS and Cash Transactions; Complete Open and Close Checklists; maintain merchandising and displays in FOH; Collaborate with Management to develop an efficient and effective Front of House Schedule.
Primary Responsibilities: o Working Sundays and Monday's are a must. o Possess or obtain Food handler's license (within 6 weeks of employment) o Check Register & change drawer for bank accuracy o Basic administrative duties; emails, phone calls, voicemail, maintaining excel spreadsheets. o Order management; taking/ processing wholesale orders, organizing the day's and future orders, processing shipping orders. o Monitor and update online ordering platforms to reflect product availability.
o Promote, work, and act in a manner consistent with the principles and standards of Eileen's Special Cheesecake. o Coach employees in service, quality, appearance of facility, sanitation and cleanliness, while maintaining a positive, productive working environment. o Monitor food preparation methods, portion sizes, garnishing and presentation to ensure that items are prepared and presented to standard. o Ensure compliance with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the employees, and guests. o Resolve complaints regarding food quality, service, or accommodations. o Perform food preparation or service tasks, such as decorating and packaging cakes, and serving food and drinks.. o Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. o Light ordering and inventory management