Location: Pocahontas,IA, USA
EEO/AA employer
Availa Bank believes our people make a difference and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success. Click the Apply link to find out more.
BANK BRANCH OPERATIONS SUPERVISOR III POSITION SUMMARY
This position is responsible for understanding the daily routines of the Retail Department, while overseeing and performing Universal Banker operations daily. This job description reflects assignment of essential duties and is subject to change (at management discretion) at any time.
BENEFITS
Availa Bank offers a rich selection of benefits you can personalize to support you and your family's needs.
Benefits may include:
BANK BRANCH OPERATIONS SUPERVISOR III PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES
1. Complete scheduling for all Universal Bankers
2. Supervise and provide work direction to all Universal Bankers
3. Perform cash drawer audits, conduct performance appraisals, and facilitate new employee training and/or mentoring
4. Participate and lead all employees in Frontline Focus/sales goals
5. Perform Universal Banker I, II and III duties, including consumer lending
6. Serve as a point of contact/have working knowledge of troubleshooting and servicing coin machines, money handling machines, ATMs and mechanics of the drive-up equipment (as applicable in each location)
7. Maintain an open level of communication with the branch Retail Officer
8. Assist with more complex customer issues
9. Assist Retail leaders with specific duties as needed
Requirements:BANK BRANCH OPERATIONS SUPERVISOR III ROLE QUALIFICATIONS:
Education
Experience
Other Skills and Abilities
Supervisory Responsibilities
This position is responsible for supervising staff in accordance with the bank's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and taking corrective action with employees; addressing complaints and resolving problems.
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