Banking Associate (30 hours)Location: 3431 Jerome Ave Bronx NY 10467Job Type: Part timePay: $23.75 - $31.00 USDLine of Business: Personal & Commercial BankingJob Description:The Banking Associate is a professional in banking,playing a key role in delivering TD's Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help customers achieve their financial goals.Responsibilities:
- Perform a wide range of tasks across multiple areas within a store location, including processing customer transactions, opening new accounts, and educating customers on all banking products and services.
- Deliver end-to-end advice customers expect: building trust with educational content & tools, providing consultative support, and advocating with proactive insights & recommendations.
- Utilize TD's systems and tools to engage with customers to acquire and deepen relationships by providing advice and guidance.
- Understand customer financial needs to identify opportunities to promote and educate on products and services.
- Accurately complete everyday banking transactions while uncovering customer financial needs.
- Service customers with opening/closing personal deposit accounts, everyday bank transactions, and digital banking.
- Connect with customers, provide financial advice, and deepen relationships through lead management activities.Minimum Requirements:
- High school diploma or GED.
- 1 year of experience working with customers in any capacity.
- Demonstrated customer service skills preferred.
- Ability to work during operating hours, including evenings, weekends, and holidays.
- Teller experience preferred.
- Strong organizational skills to handle multiple tasks in a fast-paced environment.
- Excellent communication skills.
- Demonstrated effective problem-solving skills.
- Proficient in Microsoft Office.Physical Requirements:Occasional domestic travel, performing sedentary work, and operating standard office equipment.Who We Are:TD is one of the world's leading global financial institutions, delivering legendary customer experiences to over 27 million households and businesses.Our Total Rewards Package:Includes base salary, variable compensation, health and well-being benefits, savings and retirement programs, and career development opportunities.Additional Information:We are committed to providing support to our colleagues to thrive both at work and at home.Accommodation:If you need accommodations to complete the application process, please contact the TD Bank US Workplace Accommodations Program. #J-18808-Ljbffr