Location: Jamestown,ND, USA
Spherion Staffing has several openings for Customer Service Support with a local client in Jamestown, ND.In the Customer Service Support role you will provide top-notch customer service by phone, email, and/or chat; handle customer support for credit card processing, account setup and maintenance. Qualified applicants must have excellent written and verbal communication skills, be proficient in MS Office Suite and preferably have prior experience with payment processing, POS or financial systems Monday to Friday, between the hours of 7:45AM-6:15PM (open or close shifts) Rotating Saturdays: 8:45AM-12:30PM (Get a half-day off during the week when you work Saturday, average 2-3 Saturdays/month, earn +$5/hour for Saturday shift differential) Pay $17.50/hour Responsibilities: -Open new accounts and educate customers on our range of products and services -Seamlessly utilize customer interactions to introduce services that can enhance their experience -Manage and balance a cash drawer -Address basic customer inquiries, both in-person and over the phone, while adhering to regulations and privacy policies -Demonstrate ?Brilliant at the Basics? customer service skills and foster meaningful relationships Working hours: Various Shifts Available Skills: Benefits: -Medical, Dental and Vision Insurance -Health Club Credit Program -Telemedicine -Calm App -Group Life Insurance -Long-term Disability -Employee Assistant Program -Supplemental Insurance: *Critical Care Insurance *Accident Insurance *Short Term Disability *Hospital Indemnity *Additional Vision Insurance Financial Rewards: -401k Retirement Savings Plan-$1 for $1 Employer match up to 6% -Paid Time Off -Short Term Leave Bank -Holiday Pay -Observe 6 holidays per year -3 Additional floating holidays per year -Birthday holiday -Fully-paid leave of absences: *12 week maternity leave *4 week paternity and adoption leave *Caregiver leave *Military leave *Jury leave *Up to 20 days of bereavement leave -Flexible spending accounts Career & Achievement Rewards: -Training & Development -Achievement and Service Awards Community Rewards: -Matching gifts program -Volunteer time match program -Volunteer, Mission and Disaster Outreach Education: High School Experience: 1-4 years Qualifications: -High school diploma or equivalent; one year college or technical school; one year work experience -Must have previous customer service, cash handling, and/or sales experience -Previous banking experience is a plus -Proficiency with MS Windows, Microsoft Office Suite, Internet, Email To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Tianna McKeever at 701-###-#### Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ...@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility). key responsibilities -Open new accounts and educate customers on our range of products and services-Seamlessly utilize customer interactions to introduce services that can enhance their experience-Manage and balance a cash drawer-Address basic customer inquiries, both in-person and over the phone, while adhering to regulations and privacy policies-Demonstrate ?Brilliant at the Basics? customer service skills and foster meaningful relationships experience 1-4 years skills Benefits:-Medical, Dental and Vision Insurance-Health Club Credit Program-Telemedicine-Calm App-Group Life Insurance-Long-term Disability-Employee Assistant Program-Supplemental Insurance:*Critical Care Insurance*Accident Insurance*Short Term Disability*Hospital Indemnity*Additional Vision InsuranceFinancial Rewards:-401k Retirement Savings Plan-$1 for $1 Employer match up to 6%-Paid Time Off-Short Term Leave Bank-Holiday Pay -Observe 6 holidays per year-3 Additional floating holidays per year-Birthday holiday-Fully-paid leave of absences:*12 week maternity leave*4 week paternity and adoption leave*Caregiver leave*Military leave*Jury leave*Up to 20 days of bereavement leave-Flexible spending accountsCareer & Achievement Rewards:-Training & Development-Achievement and Service AwardsCommunity Rewards:-Matching gifts program-Volunteer time match program-Volunteer, Mission and Disaster Outreach qualifications -High school diploma or equivalent; one year college or technical school; one year work experience-Must have previous customer service, cash handling, and/or sales experience-Previous banking experience is a plus-Proficiency with MS Windows, Microsoft Office Suite, Internet, Email education High School