Banquet Manager (Rainbow Room/Bar 65/ RC venues)
The Rainbow Room, the quintessential New York venue, has been the site of some of the city's most celebrated events since first opening in 1934.
We are seeking skilled, passionate professionals whotake great pride in delivering unparalleled experiences and who value teamwork, integrity and professional development in a spectacular, world-class setting.
SUMMARY OF THE POSITION:
- The Banquet Manager will aid Banquet leadership in the daily monitoring of the Banquet Department operations and staff.
- The Banquet Manager will work closely with the Banquet Leadership team and culinary team to ensure the service, food and beverage experience is at the levels of the most highly rated restaurants in the United States.
- Service must maintain an extraordinary level of excellence based on specs of ownership.
- Assist with monitoring department goals.
- Supervise the Banquet Team by performing tasks and accepting assigned responsibilities.
- Assist the Banquet Leadership team with taking responsibility for cost centers for Banquet Department in relation to P&L.
- Shared responsibility for Front of the House, Public Space and Locker Room areas.
- Provide support and guidance to banquet personnel to ensure a successful and effective event to provide a positive guest experience.
- Actively embody, inspire and teach the core values to all employees.
KEY RESPONSIBILITIES
PERSONNEL
- Staffing
- Maintain proper staffing levels by sourcing, interviewing and hiring qualified candidates who embody the core values of the Rainbow Room.
- Training
- Supervision and modification of the training program for all new hires.
- Assure that all new hires are trained to standards and successfully complete training requirements.
- Departmental Meetings
- Participate in ongoing staff meetings to discuss personnel, operational and service-related issues.
- Daily Pre-Shift Meetings
- Participate and lead daily pre-shift meetings to discuss shift related issues and provide the staff with necessary information.
- Development of Staff
- Professionally and personally supervise the Banquet staff to assure accuracy and efficiency.
- Troubleshoot any problems that arise while giving them the opportunity to solve the problem.
- Grooming
- All employees must maintain a neat, clean and well-groomed appearance per Rainbow Room standards.
BANQUET DEPARTMENT
- Banquet Operational Functions
- The Banquet Manager is responsible for exceeding the highest levels of excellence.
- Properly and efficiently execute Banquet Event Orders (BEOs).
- Monitor and direct operations to ensure product and service quality.
- Communication
- Communicate information to the kitchen and other supportive departments prior to and during events.
- Leadership
- Strong leadership abilities, sound judgment and knowledge of Banquet operations, as well as strong food and beverage knowledge and experience.
- Leading by example, through actions, words and behaviors that influence others to act and respond in ways that are valuable & appropriate to Rainbow Rooms Core Values.
- Fostering a team-oriented environment, within Banquet Department and all other RR teams.
- Maintenance and Organization
- Ensure that Banquet storage facilities, uniform and other Banquet areas are maintained, organized and hygienic.
- Proper Vendor Relationships
- Treat purveyors & vendors with respect and as partners.
- Purchases
- All purchases need to be based on a balance of high quality, availability and cost.
- Follow SOP on purchasing of all Banquet products, uniforms and services.
- Training
- Train staff to ensure we are exceeding guest, associate and owner expectations.
- Educate all FOH and BOH staff continuously to update on the SOPs and service techniques.
- Innovation
- Must be innovative at all times to ensure constant excitement of service goals.
- Beverage Program
- The beverage program will be intrinsic to our success. The Banquet Manager needs to follow SOPs to ensure integration of the program with food department.
Please note that Management reserves the right to change, modify and/or alter any of the duties and responsibilities based on business demands.
SKILLS & RESPONSIBILITIES
The individual must possess the above knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
To perform this job successfully, an individual must be able to excel at each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
PROFESSIONALISM
Not the least of the Banquet Manager responsibilities is to maintain a consistent air of professionalism and extraordinary leadership at all times. Recognizing the intense pressure of the Food & Beverage environment the Banquet Manager has the greatest opportunity to show true leadership by upholding an unfailingly calm demeanor at all times. Working closely with, training and motivating back of house staff, while educating and teaching all front of house employees will ensure the smooth running of Rainbow Room and ensure professional growth by example for Banquet employees. The Banquet Manager must exude leadership and professionalism by being resolutely intolerant of issues such as sexual or emotional harassment in all their forms and needs to work in an environment of evenhandedness of all employees. Maintaining leadership and professionalism will be paramount in the professional, financial and personal growth of the Banquet Manager at Rainbow Room.
The base salary range for this role is $72,000 - $75,000.
The above information is general in nature and level of work expected; it is not intended to be interpreted as an inclusive list of all duties, responsibilities and qualification required of employees assigned to this role.
The Rainbow Room is an Equal Opportunity Employer and shall treat all applicants for employment equally based upon job-related qualifications and without regards to race, color, age, sexual orientation, marital status, military or veteran status, national origin, disability, religion, or any other characteristic protected by law.