Banquet Manager -- Hospitality/Catering Venue- Birmingham, MI area
Weddings, Social, Corporate, Holiday and Community Events
$65-70,000 ++ bonus and excellent benefits
We are seeking a personable, professional, energetic and organized Banquet Manager. The ideal candidate must have extensive experience in managing large dining events and providing excellent customer service that surpasses all guest expectations.
Job Description:
As Banquet Manager, you will oversee the daily operations of the Catering Service Staff, working as a team with the General Manager and Executive Chef. Range of events includes, but not be limited to: weddings, social, corporate, holiday and community events. The position is responsible for the execution of catered events, which includes coordinating with the catering and culinary teams to ensure all guest expectations are met/exceeded. The Banquet Service Staff and Events Setup Staff will also be expected to go above and beyond to deliver memorable events, while bringing a high level of energy and professionalism.
Banquet Manager Job Responsibilities:
- Manage service staff; duties include hiring /staffing, scheduling, training, performance, appearance, reviews, pre-event set-up and service standards
- Provide support on a daily basis with Caterease software, BEOs related to all duties of the service staff
- Coordinate the service type, style and implementation to best fit the event including services for all food and beverages, and bar beverages
- Consult with the Executive Chef to discuss the timing of the meal courses being served. Work directly with Executive Chef for special menu requests
- Control the designated costs and quality of services offered
- Participate in preparing the venue for each event including the supervision of bars, tables, chairs, table settings, and serving stations to make sure they are placed properly
- Oversee the seating of guests, serving of meals and beverages including efficient and timely table maintenance
- Prepare product requisitions to ensure the availability of all alcoholic and non-alcoholic beverages and specialty beverage stations
- Work with and assist in directing third-party vendors such as florists, entertainers, decor providers and other third-party vendors
- Answer guest questions and accommodate special requests as necessary
- Participate in completing the billing functions for each event
- Oversee events from start to finish
- Attend weekly Sheets meetings - BEO review
- Manage pre-shift meetings for service team day of event
- Maintain proper linen inventory
- Develop onboarding training schedule and best training practices
Requirements:
- The ideal employee should have an outgoing personality, spectacular decision-making skills, exhibit well developed organizational and leadership skills, possess computer skills with experience in detailing events, and have the ability to work well in a fast-paced environment while always maintaining a professional demeanor in all circumstances.
- Highly developed customer service skills.
- Effective interpersonal and verbal communication skills.
- Proficiency in using a moderately complex catering software system (Caterease).
- Available to work nights, weekends, and holidays, as events and business dictates.
- Must be able to work well within a team.
Desired:
- Bachelor degree in Hospitality Management or another related field.
- Accredited training /certifications in Catering, Culinary Arts, Hospitality.
- Impeccable service standards and perceptiveness
- Experience with Caterease software.
- 5+ years of Event, Managerial and/or Customer Service experience
Please email resume to Ben Schwartz : ...@harperjobs.com
Ben Schwartz , President | Harper Associates
Direct: 248-###-#### | Main: 248-###-#### | Fax 888 ###-####
...@harperjobs.com | www.harperjobs.com
31000 Northwestern Highway, Ste 240, Farmington Hills, MI 48334