Tasks and Duties:
- Review Banquet Event Orders (BEO's) at the beginning of each shift to ensure rooms are set as contracted.
- Be in communication with the lead server regarding any special needs.
- Assist in ensuring that the events are on time. Make adjustments as needed and relay that information to the appropriate personnel.
- Pass any information that is needed to the next staff member on duty.
- Ensure proper use, storage of all meeting room equipment. Ensure there is proper back up in the event that any equipment is not properly functioning.
- Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms.
- Communicate any areas of need, problems, and concerns from guest to Banquet Manager.
- If no upcoming events, please have rooms in a readiness position for any possible site inspections. Ensure that meeting rooms are re-set for next event.
- Provide all group guests with a lasting experience of the hotel with intent for return business
- Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.
- Delivering Alcoholic and Non-alcoholic drinks for service to your customers table.
- Properly open and pour wine at the tableside.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Greet all guests and owners warmly with an appropriate greeting.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the resort
Experience:
- Previous serving experience required.
- Excellent oral communication skills required.
- Positive interpersonal skills required.
- Must speak English fluently and be able to write in basic English.
Physical: Must have the ability to bend, squat, and frequently lift 25 pounds and occasionally 50 pounds as well as exert fast-paced mobility to maneuver between functions occurring simultaneously. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, visual acuity, hearing and speaking ability.Benefits:We offer our eligible Associates a number of benefits to enhance their health and well-being:
- Group insurance, including vision and dental
- Paid time off including vacation days, sick days and holidays
- Referral Bonus
- Hotel Discounts for - You, Your Family and Your Friends
- Voluntary benefits including accident, life and critical illness