Location: Joliet,IL, USA
ESSENTIAL FUNCTIONS:
* Provides timely, friendly and courteous service.
* Introduces oneself and greets guests at assigned area - obtains entree order when necessary and communicates appropriately.
* Obtains entre order when necessary and communicates appropriately.
* Obtains the food when prepared, delivers order to respective guest, observing service standard guidelines.
* Responsible for service of assigned area.
* Responsible for drink orders and proper wine serving.
* Areas assigned should be neat, clean and organized at all times.
* Follows all established uniform guidelines and appearance standards.
* Assists in all aspects of the Food and Beverage operation when necessary.
REQUIREMENTS:
* High school diploma or equivalent required.
* Prior banquet food service experience preferred.
* Ability to balance service tray.
* Must have superior customer service skills.
* Must be available to work a flexible schedule to include nights, weekends and holidays.
JOB DEMANDS:
* Must be able to lift up to 50 lbs. and carry objects weighing up to 50 lbs.
* Position requires 10% standing and 90% walking.
* Requires very frequent bending, pushing, twisting, kneeling, climbing, stooping and reaching overhead.
* Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust.
* Must be able to respond to touch, speech, smell, aural and visual cues.
* Must be able to work in a fast-paced environment involving constant internal and external customer contact.